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Kenny Ross Subaru

North Huntingdon, PA

Overview
Employees
Reviews
Vehicles
4.8
3,246 Reviews
While providing you with new and used cars, along with parts and service is our focus, at Kenny Ross Subaru we strive for much more. We want to give those in North Huntingdon and others we serve in Irwin PA, Jeanette, McKeesport an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Subaru model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service.
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11299 Lincoln Hwy

North Huntingdon, PA

15642

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Showing 3,247 reviews

March 12, 2023

I’ve always got good service from Kenny Ross subaru. We are on our fourth Subaru from them and I have no complaints about there service. More

by JJ561959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 11, 2023

Expensive didnt do 25point checks dont trust mechanics to check what i ask for will not return More

by C.TRIPONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Hastings
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Kenny Ross Subaru responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Mar 13, 2023 -

C.TRIPONEY responded

I understand that you have higher overhead than a small local garage but what you charged me for brake rotors and pads for one axle should have done the entire vehicle I know because I’ve done my own work for years. My fluids weren’t even topped off, so how do I know they checked my differentials and CVT levels like I asked

Mar 13, 2023 -

C.TRIPONEY responded

c.triponey@comcast.net

March 11, 2023

My Forester’s first appt. Was finished quickly and they even washed my vehicle for me! Found a recall to take care of while it was there too! More

by JMSCLAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2023 -

Kenny Ross Subaru responded

Great to see you back again so soon, Sarah!

March 10, 2023

Service appointment was easy to get. At the dealership, the service was prompt and the service person friendly and informative. More

by JP_KBKUTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2023 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 10, 2023

Helpful and knowledgeable employees made you feel welcome and showed interest in the vehicle and the work to be done More

by WOCH48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2023 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 10, 2023

Easy, convenient. Professional staff was knowledgeable and helpful. Best experience I have ever had car shopping. More

by warlock412
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Pepper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Flynn, Johnny Blair, Rob Piovesan, Vinnie Jendeski
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Mar 10, 2023 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 10, 2023

My visit was good as usual. The problem was identified, explained, and resolved quickly. Great service! More

by THE3ELKOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2023 -

Kenny Ross Subaru responded

Great to see you back again!

March 09, 2023

Guys at the service desk are great. Friendly and eager to accommodate. Mr. Boughter was very instrumental a while back in assisting with an issue which may have been devastating. Good g More

by tomgrove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Boughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2023 -

Kenny Ross Subaru responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 09, 2023

Great service nice people would recommend very knowledgeable nice waiting room good coffee customer service explained everything More

by ANGIESREST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2023 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 09, 2023

Excellent service and helpful staff. This is the 3rd Subaru I purchased from Kenny Ross. More

by BPERRY138
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Pepper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2023 -

Kenny Ross Subaru responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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