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Kenny Ross Subaru

North Huntingdon, PA

4.7
3,150 Reviews
While providing you with new and used cars, along with parts and service is our focus, at Kenny Ross Subaru we strive for much more. We want to give those in North Huntingdon and others we serve in Irwin PA, Jeanette, McKeesport an enjoyable and positive experience every time you come to visit us whether it's to buy, or service your Subaru model. We take great pride in it and demonstrate it by offering the highest levels of care and customer service.
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11299 Lincoln Hwy

North Huntingdon, PA

15642

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Showing 3,150 reviews

December 31, 2022

Took a long time for an inspection. 7:00 am appointment and not ready until 1:30. Also said they topped off fluids and the next day the low washer fluid light came on. More

by RCOLEMAN2173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Siefers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jan 02, 2023 -

RCOLEMAN2173 responded

Ray Coleman, 724-864-5316.

December 30, 2022

The salesman was excellent. The dealership is crooked though. They force you to buy a $1600 add on package if you buy a vehicle from them. More

by pavelbure80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rob Piovesan
Dec 30, 2022 -

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 30, 2022

Very good. Jeff pepper did a great job. Couple little hiccups. But everything worked out More

by Betty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Newton Da Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Pepper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Breedlove
Jan 02, 2023 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 30, 2022

Very nice. Great care.I would recommend Kenny Ross Subaru. The service team is very nice and friendly. More

by NEWCOTTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Runion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Kenny Ross Subaru responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 30, 2022

Excellent service department, clear communicators, pride in work, exceptional waiting area, backup there work, even get a free car wash, customer for life. More

by DRIDINGER2841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Schultz
Jan 02, 2023 -

Kenny Ross Subaru responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 29, 2022

Attention to detail is perfect! Service was fast and I was notified via phone and text with photos, videos about my car's service. The car was washed and I didn't have to ask! More

by SOCCERMOM451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Kenny Ross Subaru responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 29, 2022

Went in to have my Starlink remote start fixed. They could not solve the problem and referred me back to Starlink. Starlink told me the dealership could do something to fix the problem. Doesn't s More

by StanLS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 29, 2022

Quick, reliable and friendly service. I recommend service at this dealership. Definitely where I go each and every time. More

by ChrissyM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hastings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Kenny Ross Subaru responded

We appreciate your continued and ongoing support, Chrissy!

December 28, 2022

Friendly staff, clean and modern waiting room with lots of amenities. Fast service and offered a car wash which I declined in the end. More

by PAULCHOGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siefers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Kenny Ross Subaru responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 27, 2022

Service was fast. Service girl wasn’t very friendly and seemed to not want to be there. Returned for my vehicle and she was on her phone texting (not talking on the ph More

by Joshl713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Was never told her name
Dec 27, 2022 -

Kenny Ross Subaru responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyross-subaru.com. We hope to hear back from you soon.

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