Kenny Ross Subaru

I don't want anywhere else taking care of my vehicle but Subaru. Thanks to Bryan. Subaru. Thanks to Bryan. More

This was a really awful experience from the beginning. If it weren't for the car itself being what I wanted, I would have walked. And even then, I really wanted to. Specifically, the dealership is 45 minu If it weren't for the car itself being what I wanted, I would have walked. And even then, I really wanted to. Specifically, the dealership is 45 minutes away. We asked, not for a car to be held, but just to let us know if it sells. An employee named Chloe said Justin would communicate with us. Apparently, the car was sold on a Saturday, and when we arrived for our Sunday afternoon appointment, it was gone, with no message. When there was another car there to look at to attempt to make the trip worth it, I was lied to repeatedly. I was told I didn't need to buy a care package. Then I was told I need to for some reason. Finally, since the title wasn't there, Josh told me it had been shipped, and I would likely be able to pick up the car on Monday or Tuesday after work. Worst case, they would get a copy overnight shipped. He said if someone needed to stay late, they would. Turns out I had to be the one to reach out on THURSDAY, asking if the title was in. When I asked if I was able to pick the car up on Friday after work, they said their latest appointment was 5, while I was still working. It took going to management to finally get my car delivered. Even that was a nightmare as I told them I was in a meeting at 11-12 and of course, they called at 11:30 while I was in a meeting. Oh ya, and they said it would arrive at noon. They didn't even leave the dealership until close to 2pm. I wouldn't recommend anyone shop here. They will say anything to get you to buy, and once you agree, they treat you like dirt. More

All staff was very friendly and helpful, willing do all they could to help me. they could to help me. More

Extremely courteous and polite with a friendly conversation, no pressure into the purchase. Thank you conversation, no pressure into the purchase. Thank you More

The best service experience I have had, I would recommend your service to anyone.Thank you recommend your service to anyone.Thank you More

They were very easy to deal with. Randy was very helpful as well as the entire staff Randy was very helpful as well as the entire staff More

I WAS VERY PLEASED WITH THESERVICE I RECEIVED. I WILL SAY THAT THE STICKER SHOCK TO HAVE MY BRAKES REPLACED WAS MORE THAN I SUSPECTED. THE COST OF DOING BUSINES I GUESS. STILL VERY GOOD SERVICE. I WILL SAY THAT THE STICKER SHOCK TO HAVE MY BRAKES REPLACED WAS MORE THAN I SUSPECTED. THE COST OF DOING BUSINES I GUESS. STILL VERY GOOD SERVICE. More

The employees at the dealership were very understanding and helped me with my car problem. In fact, the repaired the problem and rotated my tires without a charge. and helped me with my car problem. In fact, the repaired the problem and rotated my tires without a charge. More

Very happy with the service. They acknowledged their mistake and made it right without even asking for it. Love a business that takes care of their customers. They acknowledged their mistake and made it right without even asking for it. Love a business that takes care of their customers. More

Greatest ever. The knowledgeable service guys help me keep my car on track for whatever I need. The knowledgeable service guys help me keep my car on track for whatever I need. More