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Key Chevrolet

Middletown, CT

4.3
429 Reviews
Key Chevrolet in Middletown wants to personally thank you for visiting Key Chevrolet, for your nicer, newer car. Key Chevrolet pledges to provide solutions and work hard to provide our customers exactly what they need at a price they can afford. Our staff is specifically educated to be solution providers, not salespeople, and you'll find friendly, respectful folks here ready to listen to your needs and provide the solutions to make your life easier. And once you have your nicer, newer car, we pledge to help keep your vehicle safe and fun to drive for as long as you want to drive that car. If you ever need anything at all, please don't hesitate to write to us at wecare@keycars.com.
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660 S Main St

Middletown, CT

06457

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Showing 429 reviews

February 10, 2021

I had such a great experience working with Stan at Key Chevrolet in Middletown Ct. He has been a dealer for 51 years and it really shows! Stan was knowledgeable of the vehicles available and quickly gathe More

by Chelspke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brion Geter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Key Chevrolet responded

Hi Chelspke, We are thrilled to have you as part of the Key family! Thank you for sharing your kind words with us. It means the world to our entire team and us! We look forward to serving you again soon!

February 08, 2021

Stanley was very helpfull in selling us the 2021 Colorado. This is my third vehicle we buy from Stanley and is very knowlageble of what he does. Thank you stanley More

by famarchese
Customer Service
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lizmarie Bonilla
Feb 08, 2021 -

Key Chevrolet responded

Dear Farmarchese, thanks for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

February 07, 2021

Stanley was amazing, he was patient understanding and so willing to work with the limits I had. Very personably and hard working! Definitely absolutely recommend! More

by Jonathenwhitford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Laporte, Rami Abou Al Laban
Feb 08, 2021 -

Key Chevrolet responded

Hi jonathanwhitford, We can’t thank you enough for the kind words about our sales member. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again!

February 04, 2021

Everyone was great and super helpful! Made the leasing process so easy and understandable! Made my first car leasing/purchasing at all process so easy. More

by kholle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brion Geter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Keefe
Feb 05, 2021 -

Key Chevrolet responded

Hi Kholle We can’t thank you enough for the kind words about our sales team member. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon, and thanks again!

January 30, 2021

Stan and crew were very helpful despite being a very busy Saturday!! Stan was very friendly and show room was nice and clean! Thank you! More

by Jburd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Key Chevrolet responded

Dear Jburd, thanks for leaving us such an excellent review. We are thrilled that you loved your experience; Stanley will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again. Thank you for choosing Key Chevrolet.

January 30, 2021

Stan was fantastic. A great salesman in every sense of the word. He was knowledgeable, caring, polite and genuine. I highly recommend seeing Stan if you are in need of a car. More

by musicdan78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Key Chevrolet responded

Hi Musicdan78, We can’t thank you enough for the kind words about our sales team member. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon, and thanks again!

January 28, 2021

Stanley was the best sales person I've ever deal with. I have bought dozens of new cars and this was the easiest deal. Andre very help full and knowledgeable third Silverado I have bought there. More

by rec513
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Laporte
Jan 29, 2021 -

Key Chevrolet responded

Dear Rec513, thanks for leaving us such an excellent review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience, and satisfaction is our priority and your review reaffirms the hard work we put in every day. So thanks for your kind words, and we look forward to seeing you again.

January 28, 2021

We can’t say enough about Stan. He made the entire process of purchasing a new vehicle easy and stress free with the added bonus of getting many laughs and truly seeing what a delightful person he is. More

by rhankey2
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brion Geter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Key Chevrolet responded

Dear Rhankey2, We're happy you had a fantastic time with us! Thanks for your trust; we're thankful for amazing customers like you. We hope to see you again soon!

January 27, 2021

Just like every other dealership. Sales was great. Once the check was signed then the pleasantries stop. I did purchase a used car. The car had 25k miles. After having the car 3wks and driving it 500 miles More

by rbrtconnelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stanley Statkiewicz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Key Chevrolet responded

Dear rbrtconnelly, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Jan 27, 2021 -

rbrtconnelly responded

Update-After driving the car for 3 weeks and 500 miles the check engine light came on. I contacted the dealership and was told I must pay for any services. I have not even made my first payment. I really had thought that after such a great buying experience that this dealership was going to be my go to for years to come but unfortunately they are just like every other car dealer. All the friendliness stops after the check is signed. I only chose to use this platform since I was asked so many times to use it during the purchase process. Extremely disappointed.

Jan 28, 2021 -

Key Chevrolet responded

Dear rbrtconnelly, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance, and we’ll do better in the future. Please feel free to reach out to wecare@keycars.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

January 18, 2021

It was a pleasure doing business with Stan. He is very personable and professional. Stan made us feel like valued customers . He is an asset to the company. Great Experience! More

by Rick T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Statkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Key Chevrolet responded

Hi Rick T We can’t thank you enough for the kind words about Stanley. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon, and thanks again!

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