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Key Hyundai of Salem

Salem, NH

Overview
Employees
Reviews
Vehicles
4.5
842 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy, free New Hampshire State Inspections, to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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470 South Broadway

Salem, NH

03079

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Showing 842 reviews

March 31, 2024

The service department was quick and efficient. . The department was friendly, courteous and explained all aspects to me More

by emilykelloway34
Recommend Dealer
Yes
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Mar 31, 2024 -

Key Hyundai of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Emily, please let us know. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

Helpful
March 25, 2024

We received fantastic service from Nas and Nancy. They worked hard on getting us an amazing deal for the 2024 Sonata and made sure the process and paperwork goes throught quick and smoothly. We would More

by Evidente.andrea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
James St. Brice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nasaih Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Key Hyundai of Salem responded

Andrea, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Nasaih, Nancy, and our team here at Key Hyundai of Salem. Congratulations on your 2024 Sonata! Your friends at Key Hyundai of Salem

Helpful
March 17, 2024

Amazing people to deal with, very professional and kind. They really listen to what the buyer wants and needs. More

by liduina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafaelito Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Key Hyundai of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

Helpful
March 15, 2024

i had a great experience at key hyundai. i worked with nasaih and armando and they both were very nice, professional and knowledgeable. i would recommend key to others and certainly go back More

by trina9292
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nasaih Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : armando
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Mar 15, 2024 -

Key Hyundai of Salem responded

It's great to hear that Nasaih and the team provided you with such am excellent experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Key Hyundai of Salem! Your friends at Key Hyundai of Salem The Key Difference

Helpful
March 13, 2024

Excellent Service. Nancy Vega was great. Kept us up to Date every step of the way. Everyone was Very helpful More

by Clk28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Colon Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Key Hyundai of Salem responded

It's fantastic to hear that Nancy provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Key Hyundai of Salem! Your friends at Key Hyundai of Salem

Helpful
March 12, 2024

Online appointment scheduling worked well. Oil change and inspection were completed efficiently. My wait time was very short and the waiting room was clean and comfortable More

by T.Stew228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Mar 12, 2024 -

Key Hyundai of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Your friends at Key Hyundai of Salem

Helpful
March 12, 2024

Oil change and inspection done efficiently and my wait was quite short. Great job! Online appointment scheduling worked very well More

by T.Stew228
Recommend Dealer
Yes
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Mar 12, 2024 -

Key Hyundai of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Your friends at Key Hyundai of Salem

Helpful
March 12, 2024

A simple recall software update took 2 hours. With an appointment, it should not have taken that long More

by ANNIEBYERS2000
Recommend Dealer
No
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Mar 15, 2024 -

Key Hyundai of Salem responded

Thank you for bringing this to our attention, Annie, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

Helpful
March 12, 2024

Went in concern, non were addressed. I asked to take vehicle out with some to replicate problem. I was told there is no one. I will never use this dealer for anything again. More

by bgiii
Recommend Dealer
No
Employees Worked With
Brandon Marrero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Marrero
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Mar 12, 2024 -

Key Hyundai of Salem responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

Helpful
March 07, 2024

Usually easy to schedule an appointment without a long waiting period. Services are usually done in a reasonable amount of time. Waiting area is nice with plenty of places to sit and even a couple of work More

by VWAARON02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Graveline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2024 -

Key Hyundai of Salem responded

Thank you for your very kind review. Brandon, Sara, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Key Hyundai of Salem. Your friends at Key Hyundai of Salem

Helpful
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