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Key Hyundai of Salem

Salem, NH

4.5
892 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy, free New Hampshire State Inspections, to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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470 South Broadway

Salem, NH

03079

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Showing 892 reviews

August 14, 2023

I had a flat tire according to the dashboard tire pressure, but the service person at the desk would not check it. He said the first available time was next week. Basically his message to me was I co More

by jwwallace397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

Did not trade in a vehicle nor did I need financing. Nice clean dealership. Very pleased with sales agent Nancy Vega , she is very knowledgeable and professional. Not sure of the names of the other ind More

by JOHN.SILVIO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nancy Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2023 -

Key Hyundai of Salem responded

Hi John, thanks for the review and your kind words. We'll be sure to let Nancy and the team know they did a great job and we look forward to seeing you again!

August 10, 2023

Great group of people that work there from the general manager to the finance team and the salesperson that was outstanding Rafaelito R. Thank you More

by scot k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rafaelito Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Georgoulis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Dupras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2023 -

Key Hyundai of Salem responded

Hi Scot, thanks for the great review and kind words. We'll make sure to let Rafaelito and the team know you had a great experience.

August 10, 2023

Excelent place for fix my car. Thanks for your service and dedication. Thank for everything More

by DALLAANDINO89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

Key was able to get me in quickly after my water pump went. The customer service rep was phenomenal and had already taken care of recalls before they called about the repairs needed. Did not try to upsel More

by SUENOHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany, John and Alex
August 05, 2023

The service has always been and reasonably priced. The staff is very helpful and the waiting room is pleasant. More

by ATYGOERGEBROOKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

Service is great. People are very friendly. Polite. And very quick and efficient at thier work More

by TLABRECQUE57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James St. Brice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafaelito Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nasaih Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Marrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Tarbox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Acosta
August 04, 2023

Was told to bring suv back in 1 week to check ac system the prior visit. When I got there was told i needed an appointment. I drive 1/2 hour, very unprofessional!!!! I left More

by charlesmarshall766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dana Tarbox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Case
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kravitz
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

Pleasant greeting upon arrival, the feeling of not being rushed, and an easy departure as well. More

by Boo1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafaelito Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Gagne
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2023

They treat every customer as a VIP. This applies to all departments, from sales and finance, right through to service. More

by shorty091261
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
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