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Key Hyundai of Salem
Salem, NH
892 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy, free New Hampshire State Inspections, to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 892 reviews
July 19, 2023
The car has been in 4 times for the same issue (under warranty) that has not been resolved. It’s hard to reach the service department and almost impossible to get a return phone call. warranty) that has not been resolved. It’s hard to reach the service department and almost impossible to get a return phone call. More
by WNG10
Verified CustomerEmployees Worked With
July 16, 2023
I was very happy with the way I was taken care of and got what I wanted in a car. I thank everyone that serviced me. They were great!! what I wanted in a car. I thank everyone that serviced me. They were great!! More
by parev1130
July 15, 2023
Hi Again, the reason why im sending this email is because i received a call from Gary Peters, Gary called me asking me if he can do something for me and after that he started to talk about the video telling i received a call from Gary Peters, Gary called me asking me if he can do something for me and after that he started to talk about the video telling me that he saw the video, that Arthur AJ handled the situation better than him that he would do diferent and the told me that everything that AJ did was right and Gary started telling me to remove the reviews that left and the video demanding to take it down, telling me that there are laws in NH and that i violated it wich is not true, is clear that Gary did not saw the entire video he tried to manipulate and intimidate me with this, and tried to make me believe that hyundai at first was going to cover the transmission but becuse of my behavior is not longer to do it he also asked me to pick up my car demanding to remove it from his lot in a humilliate way wich i did, and honestly i don't know how these people get this job with this poor customer service, Gary told me that he is a manager but in the hyundai's website he is a service director and the worst is there was no a single apology for 1 keeping my car for over month 2 not communicating anything i have to be calling 3 giving me my car with 2 mayor issues the transmission that wasn't like that And the ECU model the computer of the car doesn't respond. 4 Lied saying that i twoed my car there because it was stop when i actually drove the car there and accusing me of aggressive and unruly, just lying This How disgusting my experience was with this place people feed up with ego and very disrespectful but anyways unfortunately IM NOT REMOVING ANYTHING.... More
by Dalvin2211
Employees Worked With
July 15, 2023
Friendly staff, that all know their stuff. Very caring and have the skills to answer questions Very caring and have the skills to answer questions More
by jhciriello
July 14, 2023
Christian did nice job. X x x x x x xxx cccc xxxx. Xxx ccc X x x x x x xxx cccc xxxx. Xxx ccc More
by MCHALSEN2
July 14, 2023
I was very pleased how I was treated and the knowledge that my sales person had for my vehicle. that my sales person had for my vehicle. More
by DHALKO
July 13, 2023
Centrally located to nh & mass. Very welcoming staff. What else can we help u with & call anytime with questions. Shown around building which was very clean. Financial representativ Very welcoming staff. What else can we help u with & call anytime with questions. Shown around building which was very clean. Financial representative was helpful n non pressing. Service dept upbeat. Waiting area clean spacious n comfortable. 😊 More
by Ebb1950
Employees Worked With
Other Employees :
David Flowers
July 13, 2023
They didn’t pressure me at all, were patient, and helpful. It was a great experience compared to other dealerships I have been to. I highly recommend! I worked with Eric Costa and he was fantastic! helpful. It was a great experience compared to other dealerships I have been to. I highly recommend! I worked with Eric Costa and he was fantastic! More
by MBOLAND1804
July 13, 2023
Service department is honest and willing to answer any questions regarding any work being performed. They are approachable and always make the service experience a positive one. questions regarding any work being performed. They are approachable and always make the service experience a positive one. More
by JBERRY1271
