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Key Hyundai of Salem
Salem, NH
856 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy, free New Hampshire State Inspections, to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 856 reviews
April 21, 2023
On time with appointment. Quick in and out. Nice waiting area and workers clean facilities Thanks Quick in and out. Nice waiting area and workers clean facilities Thanks More
by ckdjj
Employees Worked With
Helpful April 21, 2023
James, my sales rep, was excellent. I never felt rushed or pressured and he explained my options clearly. The dealership was organized and clean and good privacy between customers. T I never felt rushed or pressured and he explained my options clearly. The dealership was organized and clean and good privacy between customers. The car was ready on time and James went over all the bells and whistles. More
by diannemharper
April 21, 2023
I just traded my old 2015 Hyundai Santa Fe for a brand spanking new 2023 Hyundai Tucson, got a great deal and got everything I wanted. Gregg G. thanks for the great deal on trade-in, you went above and b spanking new 2023 Hyundai Tucson, got a great deal and got everything I wanted. Gregg G. thanks for the great deal on trade-in, you went above and beyond the call of duty. Thank you Rafaelito Rodriquez for showing me all the features and explaining what each one does, so glad you were my Sales person, thanks for your excellent service. Also thank you Nancy Vega for being an excellent team player and for making sure all the dots were crossed, this is my third car purchase from Key Hyundai of Salem, everyone treats you like gold and you could tell they really care about you and your needs, thanks for the great service, I appreciate each and everyone of you for the service and support you all provide, great team, keep up the good work. I am also very glad that they finally updated your facility, it needed it badly, it looks great and is feels very welcoming, when you step on premises, Congratulations on the excellent service your team provides, so glad I purchased my car at this location. One very happy customer! Adelaide Hernandez More
by ADDYHERNANDEZ2001
April 20, 2023
Quality people, great value, service oriented, very nice ride, great warranty and a car I enjoy. Eric, my contact will go out of his way to please his customers. The staff at the dealership are very helpfu ride, great warranty and a car I enjoy. Eric, my contact will go out of his way to please his customers. The staff at the dealership are very helpful as well. I’ve driven a few new cars and settled on Hyundai vehicle. Very happy I did!! More
by Jim
Verified CustomerApril 20, 2023
Pleasant from the time you walk in. Helpful in every way. Good atmosphere. Personal happy Helpful in every way. Good atmosphere. Personal happy More
by Jim
April 19, 2023
No bueno mal servicio jente mal educada persona sin buen servicio hablan mentira no cumplen palabra servicio hablan mentira no cumplen palabra More
by Faustolora12
Employees Worked With
Other Employees :
David Flowers
April 18, 2023
This dealaship is great to work with. They are polite, curious and quick to work with. I went in for an oil change and I was out of there exact 1 hour later. They are polite, curious and quick to work with. I went in for an oil change and I was out of there exact 1 hour later. More
by ANNA-BANANNA
Employees Worked With
There was a young lady that helped me.
April 18, 2023
My service for a LOF and tire rotation and checkup was done satisfactorily. My complaints are: 1. Trying to get through via a phone call to schedule a non appointment is not easy. Sometimes they don’t done satisfactorily. My complaints are: 1. Trying to get through via a phone call to schedule a non appointment is not easy. Sometimes they don’t answer the phone and I have to keep calling back. 2. When I finally get through my closest appointment is like 3 weeks out. If I need an LOF, sometimes a person can’t wait that long. 3. The last appoint I had yesterday for a LOF took almost 90 minutes to complete. That’s way too long. I got there 20 minutes early which means I was there almost 2hours!! That’s unacceptable. I’ve been going to this dealership for over 20 years. Bought 3 cars. Service time management has to get better. More
by DFORGE4
Employees Worked With
