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Key Hyundai of Salem
Salem, NH
889 Reviews
At Key Hyundai of Salem, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. In short, we're committed to delivering you a purchase experience that exceeds your every expectation. From our 3-Day Exchange policy, free New Hampshire State Inspections, to our Price Guarantee, we want to ensure a lifelong relationship with the Key Auto Group.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 889 reviews
February 17, 2023
Naz and Dave were awesome to deal with. We had a deal done the same day. Not the first car bought here. Won't be the last We had a deal done the same day. Not the first car bought here. Won't be the last More
by skip534534
January 27, 2023
I've been coming here for years, both for service and to lease my cars. The staff are always pleasant. I've had nothing but great experiences which is why I keep coming back! lease my cars. The staff are always pleasant. I've had nothing but great experiences which is why I keep coming back! More
by Jen
Employees Worked With
January 26, 2023
Key Hyundai gets my 5 Star rating! Salesperson (Christian) was professional, knowledgeable, courteous throughout in securing the sale of my 2023 Santa Cruz. No pressure was greatly app Salesperson (Christian) was professional, knowledgeable, courteous throughout in securing the sale of my 2023 Santa Cruz. No pressure was greatly appreciated. Would definitely recommend both dealership and this salesperson. More
by Lucy
Employees Worked With
Other Employees :
Christian Rodriguez *****, David Flowers
January 12, 2023
Not to good. I got an oil change and ask them to check my rear hatch . Have trouble opening it. at the end of the service the tech a new young women . I asked her I got an oil change and ask them to check my rear hatch . Have trouble opening it. at the end of the service the tech a new young women . I asked her if they checked the hatch opener and she said I think its broken and I said broke she said ya but I said it opens I have differerculty opening it . Well do you know about how much it would cost to fix and she said probably alot of money and didn't even give me an estimate or anything. More
by lollip57
Employees Worked With
new service sales workers
January 06, 2023
They took the stress and aggravation out of buying a car. Everyone was very helpful and went out of their way to make it a pleasant experience. Everyone was very helpful and went out of their way to make it a pleasant experience. More
by Ln1104
December 21, 2022
Horrible Experience of Borderline Auto Fraud. My experience at Kia Hyundai and with Hyundai, in general, has been extremely poor. After a month of having my vehicle there for warranty work f My experience at Kia Hyundai and with Hyundai, in general, has been extremely poor. After a month of having my vehicle there for warranty work for a bad motor and bad catalytic with a ridiculous limbo of "waiting for Hyundai USA or Hyundai USA waiting for the dealership" to submit documents, etc. I gave up. Not only was I denied my recalls until I complained, but I also was not offered any remedy or discount on services for such poor service. I paid a diagnostic fee and didn't get any paperwork with information and the cost of said fixes. The only way I could get anything done was by contacting Mr. Rodriguez, the Manager of the dealership did anything ever move in service. My car was not fixed by covered warranty items, was not checked why it was burning oil, refused to submit warranty work, and I just want to say STAY AWAY FROM HYUNDAI. For the love of god, please don't buy one. They don't last, all dealerships have over 30+ cars with bad motors, and dealing with warranty coverage is a nightmare. I will most likely seek legal action against the dealership and Hyundai for Auto Fraud. Thanks for reading! More
by Jonathan
July 27, 2022
Nancy was amazing! She knew all the features of the Hyundai Santa Fe I test drove. In addition she provided me with information to take home and review. There was nev She knew all the features of the Hyundai Santa Fe I test drove. In addition she provided me with information to take home and review. There was never any pressure to purchase. I asked her to stay in touch to see if cars came in and she has followed up as I asked. More
by bpmcarthur
Employees Worked With
July 24, 2022
Best experience ever ! Not one problem everything went smooth ! James is a Great Sales person Not one problem everything went smooth ! James is a Great Sales person More
by Jerianbatal
Employees Worked With
