Key Hyundai of Salem - Service Center

Overall the service experience went well. I had to clean a glob of grease off of my dashboard so I rated the service center "good" but not "excellent." Also, there was some packaging debris le I had to clean a glob of grease off of my dashboard so I rated the service center "good" but not "excellent." Also, there was some packaging debris left on the passenger seat of my car that I had to discard. I would expect that all of that should have been done by the tech that was working inside my car. More

Service I had to wait a few days to get my car for a starter issue. Not sure If the service department was understaffed or if they were extremely busy. If i I had to wait a few days to get my car for a starter issue. Not sure If the service department was understaffed or if they were extremely busy. If it wasn’t for that, I would of gave 5 stars. I’m big on customer service so Mike was very patient with me and always answered the phone. More

Hyundai I recently had my Hyundai serviced. The service was excellent and the staff Was courteous and professional. The wait time was good. I will be back I recently had my Hyundai serviced. The service was excellent and the staff Was courteous and professional. The wait time was good. I will be back More

In and out real fast I just had a rejected sticker fixed. My car failed because of chip in windshield. Got it fixed, right in right out. Gary is a good manager and is very I just had a rejected sticker fixed. My car failed because of chip in windshield. Got it fixed, right in right out. Gary is a good manager and is very friendly and courteous. More

My service Service was great. I took the shuttle from the dealer and they picked me up promptly when my vehicle was done. Gary was very courteous and customer fr Service was great. I took the shuttle from the dealer and they picked me up promptly when my vehicle was done. Gary was very courteous and customer friendly as usual. I have never had a bad experience there. More

Hyundai Tucson Exceptional service and great attitude. Knowledgeable and friendly. Appreciated their honesty about what service I needed. Took the time to go over Exceptional service and great attitude. Knowledgeable and friendly. Appreciated their honesty about what service I needed. Took the time to go over my record to be sure what services I needed and what services were already done. Because of the honesty and sincerity that was provided, strengthens my trust in that service department. I don’t hesitate to continue bringing my automobile back for future service. More

Service was great Mike at the dealership was very good! Helped recommend services I needed but moved on when there were certain things I didn’t want to take care of at Mike at the dealership was very good! Helped recommend services I needed but moved on when there were certain things I didn’t want to take care of at that time . More

Good experience Took me in on time and finished the repair promptly. No high pressure up selling. Polite and professional. Better experience than I anticipated having Took me in on time and finished the repair promptly. No high pressure up selling. Polite and professional. Better experience than I anticipated having at a dealership. More

Fantastic I received fantastic service when I went by the dealership Wednesday. I got a flat and was able to have my tire fixed and also was able to purchase a I received fantastic service when I went by the dealership Wednesday. I got a flat and was able to have my tire fixed and also was able to purchase a spare and the tech even brought it out to my car and put it in my trunk. A huge thank you to the crew for making a stressful situation a good one in the long run! Thank you and keep up the good work all! More

Quality auto service, friendly staff Easy to schedule appointment online, then no problems with service, and quick turnaround time for my oil change and a minor Hyundai update, no charge. Easy to schedule appointment online, then no problems with service, and quick turnaround time for my oil change and a minor Hyundai update, no charge. They are having some remodeling now, but didn't affect service. Just have to enter on left side of building for now. More