Key Hyundai of Salem - Service Center

Excellent job always pleasant great customer service. Very In tuned and very professional at there job. As long as I been going there over 6yrs these people ha job always pleasant great customer service. Very In tuned and very professional at there job. As long as I been going there over 6yrs these people have always been very pleasant. More

Car Service I always get the best customer service when I bring my car in. Mike always takes the time to go over the work to be done and makes sure I understand w I always get the best customer service when I bring my car in. Mike always takes the time to go over the work to be done and makes sure I understand what it entails. More

Came for recall, left with new battery Brought my car for a recall, had it done in a reasonable amount of time but when I went to leave my car wouldn’t start. They brought it back in and t Brought my car for a recall, had it done in a reasonable amount of time but when I went to leave my car wouldn’t start. They brought it back in and the battery wasn’t charging. They had one in stock to replace it luckily. More

Clean and prompt They are doing renovations, which is great, because the waiting area used to be right next to the bays where they did the work, and the fumes always g They are doing renovations, which is great, because the waiting area used to be right next to the bays where they did the work, and the fumes always got to me! Everything was good; I get out when they said I would, even though they did extra work. Mike was a pleasure to deal with. More

Car Trouble I just bought this car in January, and its the first smart car or new(ish) car I have ever had. So I was worried when the warning light was going off. I just bought this car in January, and its the first smart car or new(ish) car I have ever had. So I was worried when the warning light was going off. I brought it in thinking the worst, only to find out it was an easy fix, and they had the parts needed to fix it that day. Everyone was very nice and helpful, they kept me updated on where they were inthe process and even let m eknow about a possible error in the contract for my warrenty and who to see about fixing it. I am definetly going to be coming back due to my warrenty, but I would even if I didn't have it. This was the best experience I have ad when getting my car looked at! More

Car repair I was totally satisfied with the prompt attention to my car, and the helpful service. My car was delivered at the agreed upon time. It is working perf I was totally satisfied with the prompt attention to my car, and the helpful service. My car was delivered at the agreed upon time. It is working perfectly. More

Great Experience Rachel was awesome and provided exceptional service. Door locks were replaced and still under warranty. Rachel made a point to get me in and out as Rachel was awesome and provided exceptional service. Door locks were replaced and still under warranty. Rachel made a point to get me in and out as quick as possible. More

Very good experience I really looking forward every time, I have my car service there. They are very professional. I never have to wait longer than I should. I really looking forward every time, I have my car service there. They are very professional. I never have to wait longer than I should. More

Rapid and Good Service Good overall service and finished relatively quickly. They covered all the necessary points and took care of a recall issue. I will definitely ret Good overall service and finished relatively quickly. They covered all the necessary points and took care of a recall issue. I will definitely return again. More

Just go someplace else Once they sell u the car good luck for any service u need after it. It 90% of the time a pass the buck game. The ONLY good thing about that dealership Once they sell u the car good luck for any service u need after it. It 90% of the time a pass the buck game. The ONLY good thing about that dealership was the woman who sold me the car Nancy. It's unfortunate that from the time I purchased my vechile there in 2013 that the service department is still just as uncoordinated, rude, and irresponsible. If your looking for a complete expereince which includes quality service after the car has been sold to you, this is not the place. More