Kia AutoSport Columbus

Great Experience As soon as I walked into this dealership I was greeted by several people positive environment. The best experience I’ve had from any dealership in Geo As soon as I walked into this dealership I was greeted by several people positive environment. The best experience I’ve had from any dealership in Georgia. I was really impressed and glad that I walked into the dealership. More

Lack of Transparency Salesperson good, but not in sync with the finance officer. Finance officer - nonchalant about our concerns; hidden costs; totally unprofessional; HA Salesperson good, but not in sync with the finance officer. Finance officer - nonchalant about our concerns; hidden costs; totally unprofessional; HATED experience. Management - Excellent! Ms. Perez can be a great sales person - she is courteous and truly want to take care of the customer. However, there was a disconnect between what she was telling us and what the finance officer was telling us. As mature adults, we just wanted the bottom line. Regarding a $5,000 package that was added in the price - we were told what we were going to get, but not that it costs $5K - if we pay $5K for it, we're supposed to get it. It was told to us like it was an incentive for buying the car with 10,868 miles (11K) on it, which is roughly one year worth of usage. We were told 10K miles, only to sit down and find out that it was roughly 11K. There was much back and forth with Mr. Fedrick, because he was saying the cost walking out the door was $25K, but when getting ready to finalize the deal, it was $31K; that's quite a difference. He kept saying the items in the package weren't free, but wasn't telling us the cost. When we finally got to the bottom of it, we decided we didn't want the package. Had he been transparent from the beginning, we could have finalized the transaction long ago. I hated his nonchalant attitude. The one and only reason we purchased the vehicle at this dealership is because we want our services local. Our son went to Union City (last September) and purchased a Stinger (beautiful), because he was totally disrespected at this dealership. My understanding is that they did not allow him to drive the car. He looks like a teenager, but he was 28 years old and a vet. He had plenty of money in the bank and had a 6 year-old Challenger with low mileage to trade. He is a no-nonsense kind of person and when he came home and relayed the story to us, I was so angry that I wanted to go to the dealership and speak on his behalf, but I couldn't, because he is an adult and he chose to go elsewhere to buy his car - with no problems. My bottom line is to be upfront with all the costs, as a buyer will be more apt to purchase, if they know exactly what's going on. A car is one of the largest purchases most people will ever make. The consumer has a right to be know about all the costs involved, in order make an informed decision. Thanks to Ms. Perez for trying so hard to give us satisfactory service and to Ms. Lee for the brief, but pleasant encounter when discussing the 15K service. We would have gladly consented to a video recording, but I'm sure our experience would exclude us. We love the car, though. More

Amazing service! My sales person was very helpful providing me with all the features my car has, what it can and cannot do, what i would need in my package for better My sales person was very helpful providing me with all the features my car has, what it can and cannot do, what i would need in my package for better help in the future and how it would be beneficial to me, she was also very understanding of my military career and how it would affect my payments, all in all i had a very exceptional experience at Kia Autosport Columbus! More

GREAT FREAKING FAMILY DEALERSHIP!! I thankful for MATT and MELVIN for helping me out with getting my 2012 Honda Civic!! Glory to the almighty God!! I appreciate everything you guys have I thankful for MATT and MELVIN for helping me out with getting my 2012 Honda Civic!! Glory to the almighty God!! I appreciate everything you guys have helped my small family with. We have spent three months looking and looking and God pointed his finger to you guys! Thanks again!! ?? More

buying a car Great person. Quick and strait to the point. Very professional and open minded. I didn’t feel pressured into buying something I didn’t want. Made my f Great person. Quick and strait to the point. Very professional and open minded. I didn’t feel pressured into buying something I didn’t want. Made my first brand new car experience a great one! Thank you Jerome! More

Easy going and helpful They found what we wanted hot us a great price and made the sale easy. As with every large purchase you should do your own homework and come in with a They found what we wanted hot us a great price and made the sale easy. As with every large purchase you should do your own homework and come in with a vehicle in mind and price range in mind a good dealer will work with that, a shady dealer will try to yank you around on different vehicles, crazy loans, short you on trade etc... This dealership did not screw around with us and made a good quick sale. More

Service to replace door handle Was disappointed in being charged for my passenger door falling off. It literally came off in my hand when trying to open the door. I have a 2012 Kia Was disappointed in being charged for my passenger door falling off. It literally came off in my hand when trying to open the door. I have a 2012 Kia Sorento. Also I have not received any service coupons since I purchased my car in 2012. More

Blessings from above ‼️‼️ Overall everyone was awesome... But Trent is definitely the G.O.A.T ., being able to drive off in a 2017 is so unreal to me Im still in disbelief.. th Overall everyone was awesome... But Trent is definitely the G.O.A.T ., being able to drive off in a 2017 is so unreal to me Im still in disbelief.. thank you all for getting me in a nice car More

Fantastic first time buying experience! Sales associate was very knowledgeable and patient while I figured out what I wanted as I was very apprehensive with my first car purchase. They were Sales associate was very knowledgeable and patient while I figured out what I wanted as I was very apprehensive with my first car purchase. They were very accommodating and just an all around great experience! More

Wonderful The salesperson was awesome from the very beginning making the whole purchase experience easy and stressless. Thanks Kailie! Love the ride! I’d really The salesperson was awesome from the very beginning making the whole purchase experience easy and stressless. Thanks Kailie! Love the ride! I’d really consider coming to Kia Autosport for my next buy 😊 More