Kia AutoSport Columbus

The whole dealership was great to work with. Rashad, in particular, went above and beyond in several different ways to ensure I had a good buying experience. Rashad, in particular, went above and beyond in several different ways to ensure I had a good buying experience. More

This was the fastest delivery from PDI to driving away that I have ever seen! Lots of great staff, including the GM! that I have ever seen! Lots of great staff, including the GM! More

Trent was so polite and helpful throughout my entire purchasing process. He made sure I was well taken care of. Trent and the entire Kia Autosports of Columbus team made my 1st time buying an amazing e purchasing process. He made sure I was well taken care of. Trent and the entire Kia Autosports of Columbus team made my 1st time buying an amazing experience. Everything was well prepared and presented. The professionalism was top tier. I would recommend anyone to purchase from here! More

Kevin Mosley helped my husband and I get our new Telluride and it was a wonderful experience! The dealership was clean, organized, and Kevin was very knowledgeable of the car and its features. We wo Telluride and it was a wonderful experience! The dealership was clean, organized, and Kevin was very knowledgeable of the car and its features. We worked with Clarence from the finance department, and he was also helpful and organized. Would recommend this dealership! More

Chris Rome was super helpful when helping me find a new vehicle. He showed me awesome features and was very knowledgeable about the vehicle I purchased. I honestly ended up leaving changing my mind and goi vehicle. He showed me awesome features and was very knowledgeable about the vehicle I purchased. I honestly ended up leaving changing my mind and going with a KIA than what I anticipated going towards because of all the pros that were included in the new Sorentos. I am very happy with my purchase and everyone was very sweet and super helpful. Chris made sure I got my new Sorento after falling in love with it and I was in and out of the dealership quickly with my new ride. More

Every single staff member we interacted with was friendly, helpful, informed, not obnoxious, and the atmosphere was not chaotic like many dealerships we recently visited. They efficiently helped me friendly, helpful, informed, not obnoxious, and the atmosphere was not chaotic like many dealerships we recently visited. They efficiently helped me get what I needed without being pushy or irritating. Would definitely recommend this place. Kevin listened to me and asked good questions to help me figure out which car would best fit my needs. David took the time to find and hook me up with a fantastic rate. Clarence in finance was patient and informative. Not a weak link in the bunch! More

My experience at KIA was very good, relaxing. My sales rep. Kevin was very nice and took very good care of me ,making the sale go smoothly. The finance officer was very patient and made all tr My sales rep. Kevin was very nice and took very good care of me ,making the sale go smoothly. The finance officer was very patient and made all transaction go smoothly. More

Awesome customer service. My advisor was Drew. He was very professional and helped me with questions I needed answered. My Kia was serviced in a very few minutes. I was very h My advisor was Drew. He was very professional and helped me with questions I needed answered. My Kia was serviced in a very few minutes. I was very happy with my visit. More

Very professional atmosphere at Kia. My salesman Chris Rome was extremely knowledgeable on the cars he showed me. He gave me detailed information on the safety of the vehicles and on fea My salesman Chris Rome was extremely knowledgeable on the cars he showed me. He gave me detailed information on the safety of the vehicles and on features. He drove the cars over to me to check out once I narrowed down my selection. Very mannerable and respectful young man. I wish Kia had more inventory in stock and I would have definitely made a purchase. Chris followed up with me after my visit, but I did not feel pressured into buying a vehicle. The front desk experience needs tweaking. Customers are being asked personal information out in the open (name, cell number, etc). This information is private and should be protected. There should be a device to enter in this info (small tablet maybe) - for check in. Main area is too open when discussing personal information- best practice at Volkswagon on this- their sales offices have partitions (prior into going into the finance office). A customer should not be able to hear another customer discussing their DOB, address, driver's license number, etc. In the age of identity theft and cyber crime measures should be in place to protect a customers personal information, whether exchanged verbally or in written form. Best practice at Kia for the paperless signing during a purchase! All forms loaded on a USB - brilliant. I suggest placing the USB on a Keychain when given to customers. Pretty small and could be lost easily, Keychain vs. 1 one of the t-shirts. Car buying experience can be lengthy at times. I suggest providing healthy snack options for customers. Low sugar and salt options (especially for customers with children on site), and for those with diabetes who haven eaten all day. (Low sugar lollipops, unsalted almonds, etc). Better snack options for employees as well. Peak performance starts with a good diet. Employees should have teas vs coffee in breakroom areas (green maybe) and healthier options in vending machines to help avoid sugar crashes. More