369 Reviews of Kia AutoSport Columbus - Service Center
Greeted with warm smiles, professional, caring staff. My Service rep, Brenda is always eager to see and help me. CDC guidelines were followed the entire visit, in every aspect of the shop. Repairs were don Service rep, Brenda is always eager to see and help me. CDC guidelines were followed the entire visit, in every aspect of the shop. Repairs were done in a timely manner. Refreshments/Restrooms were available. Very happy ! More
Well going to Kia Autosport is very convenient and easy. They work with you to make sure you know how things are going with your car. I'm grateful for all that they do! Thanks for your service! They work with you to make sure you know how things are going with your car. I'm grateful for all that they do! Thanks for your service! More
The people are very friendly and always greet you with a smile. The advisors always keep you updated on your car. The techs are good at their jobs. smile. The advisors always keep you updated on your car. The techs are good at their jobs. More
Brenda Nappi in the service department is the sole reason I take my Optima to Kia Autosport Columbus. Her impecable customer service skills are unmatched in this sector of the dealership. Brenda listens and I take my Optima to Kia Autosport Columbus. Her impecable customer service skills are unmatched in this sector of the dealership. Brenda listens and is concerned about getting any issue I have had with my car resolved quickly. If I buy another Kia, it will be 100% because of her. You are extremely fortunate to have such an outstanding employee working at your dealership!!!!!! José Negron More
Current service experience was awesome. It's always good however Melanie and Drew teamed up and made FABULOUS! Initially, I thought I needed more than what I did then I asked the staff to have service chec however Melanie and Drew teamed up and made FABULOUS! Initially, I thought I needed more than what I did then I asked the staff to have service check it out and I would only purchase/install what was need. I was not sold something I didn't need. I was educated on my service purchase and was covered to travel on and was able to spend less than what I initally thought. I utitlized the shuttle and Kia made my life less stressful that day! More
Extremely COVID-19 conscious, friendly staff, refreshments available and a shuttle if needed. I received updates on my vehicle status, which I felt was very helpful. refreshments available and a shuttle if needed. I received updates on my vehicle status, which I felt was very helpful. More
They were friendly and courteous. They had snacks and drinks. The bathrooms were very clean along with the dealership. The service advisors were very helpful. drinks. The bathrooms were very clean along with the dealership. The service advisors were very helpful. More
The staff is nice but as far as SERVICE wise I wouldn’t recommend. I waited almost 2 months before my car was ready, even then when it was time to pick up my car they couldn’t find my keys. So unprofession recommend. I waited almost 2 months before my car was ready, even then when it was time to pick up my car they couldn’t find my keys. So unprofessional, it took 30 minutes until they found them. More