Kia Of West Nyack

Great Experience I am late in sending this review in but better later than never. I bought a new Kia Optima in January of this year from John Monahan at Kia of West N I am late in sending this review in but better later than never. I bought a new Kia Optima in January of this year from John Monahan at Kia of West Nyack. My old car - a 21 year old Saturn finally gave in! We could not have been happier from start to finish. This is actually the 2nd Kia we have purchased here - the first one from Mike Davis. Everyone at the dealership is friendly and helpful. Low pressure - high energy. Took their time with us and really made the whole experience enjoyable. I had to work with the service department on an issue and they were equally as pleasant. I 100% recommend Kia of West Nyack! THANKS! Love my car!!! More

Wonderful Experience During the purchase of my leased Kia Optima, I was fortunate to have had the pleasure of working with John Monahan. Having leased many vehicles over t During the purchase of my leased Kia Optima, I was fortunate to have had the pleasure of working with John Monahan. Having leased many vehicles over the years , I was impressed and delighted by John's personal interest in making my experience with Kia pleasurable and rewarding! Thank you Kia of West Nyack , for giving me the opportunity of working with such a knowledgeable , friendly, helpful , informative, patient , caring and remarkable young man , who went above and beyond my expectations ! John is an asset to your dealership ! Nancy K. More

One price in writing another when I went to get the dealer I am really disappointed at this dealership. I went to buy a kia sorrento and I was given a sort of sweet deal on an EX model. They wanted me to pay 5 I am really disappointed at this dealership. I went to buy a kia sorrento and I was given a sort of sweet deal on an EX model. They wanted me to pay 589 and I stated that I was able to pay 550. They counteroffer me for 565 a month. That was on a Friday. I contacted them monday 2/1 to basically get the deal and pick up the vehicle. When I get in to the dealership they told me NO....we can give it to you for 575 a month because Friday was the end of the month and we needed to meet our numbers and we met them and the best we can do now is 575....it's a shame that dealerships work this way. Strong advise never go there. John was courteous all the way but I really feel bad about this experience. More

Great Experience This is my third Kia over the past 3 yearsI bought from this dealership, specifically John Monahan. John was a pleasure to deal with. He works with y This is my third Kia over the past 3 yearsI bought from this dealership, specifically John Monahan. John was a pleasure to deal with. He works with you to give you the best deal possible. He goes above and be you to make sure you are happy with your purchase. I have been to other dealers and John and his team are by far the best to work with. I highly recommend Kia of West Nyack. More

Great Experience - Sales , Service & Finance After leasing a 2013 Kia Soul from another Kia Dealer , I was amazed when the same dealer presented me with a less than satisfactory deal for a new le After leasing a 2013 Kia Soul from another Kia Dealer , I was amazed when the same dealer presented me with a less than satisfactory deal for a new lease on a 2016 Kia Sportage and never followed up with me. I decided to try Kia of West Nyack and my experience there was 100 % better. The Sales Rep ( Christian Berruecos ) was tremendously helpful and courteous. He listened to me and then presented me with a deal that was fair and then worked with me to make it even a better deal . I would recommend him to any friends or family members that are in the market for a new vehicle. I was also treated very well by the Finance Manager , Eddie Vega. He was very courteous and I appreciated how quickly he worked through the new lease paperwork with me ( since I was on my lunch hour). Having brought my prior Kia vehicle to this dealership for service, I already knew that their service department was also top-notch . More

First Class Service with a Smile I leased a new vehicle last week and I must say, the experience was amazing! The staff is very polite and personable. Christian and Eddie welcomed me I leased a new vehicle last week and I must say, the experience was amazing! The staff is very polite and personable. Christian and Eddie welcomed me and my family with open arms and could not be happier with our experience. I highly recommend Kia of West Nyack. You will not be disappointed, I can promise you that. More

The old bait & switch Classic example of shady used car deal. Settled on terms on Friday, returned to pick up car on Saturday as instructed and it was not ready for deliver Classic example of shady used car deal. Settled on terms on Friday, returned to pick up car on Saturday as instructed and it was not ready for delivery. OK, no problem. Come back on Monday morning as arranged again to find the terms of the deal completely changed. First of all the warranty promised first by the salesman and then offered again by the 'Business Director' to make up for the missed pick up date on Saturday, it was absent from the final deal unless I wanted to buy it. The 'Business Director' repeatedly told me that he wasn't going to make any money on the extended warranty, yet continued to try to sell it long after I said no. That was just the beginning... Not only did 'Business Director' try to get me to sign a contract with an interest rate two points higher than the original deal, he did not even give warning, just tried to slip it in hoping I wouldn't notice. I got pre-approved at my bank and told them if they could match the rate, I'd give them the loan to make a couple of bucks on the deal because I don't care which bank carries the loan. Turns out they couldn't match the rate, but tried to keep the deal in-house without telling the me, the customer who would be making the payments. After being called on it, the 'Business Director' gave me the great option of keeping my payments the same as long as I extended the loan by three months on the end. Perfect, the payments were the same only there would be three more of them. What kind of math is that? If you are a rookie car buyer, I'd suggest a less shady dealership or prepare to be fleeced. Although they will do it with a smile and tell you you got a good deal. More