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Kia of Wilmington

Wilmington, DE

4.5
350 Reviews
Kia of Wilmington was originally founded in 1916 as Delaware Motor Sales. In 1982, the current ownership assumed control of our AutoTeam Delaware dealer group, with Kia of Wilmington being added in 2009. We consistently earn Customer Satisfaction Ratings above Regional and National Levels, and we offer a great selection of services and amenities for both Sales and Service that we like to refer to as our Kia-Guarant-ia! Vehicle Purchase Kia Gurant-ia: A Personalized Sales Experience ** Great Vehicle Pricing ** Over 175 New, Certified, & Pre-Owned Kia Vehicles to choose from - In Stock, In Transit, and In Build Status ** "Start My Deal" online Payment Tool - Customize Your Payments including Tax, Checkout with PayPal ** Finance & Credit Experts ** Home Delivery Vehicle Purchases ** We Support Our Local Community!!! Service Visit Kia Gurant-ia: Our all-new state-of-the-art Service & Parts Center is Now Open! Located at 3400 Lancaster Pike, Wilmington, De 19805 near the intersections of Routes 48 and 141. Available Valet Pick-Up and Drop-Off ** Free Loaner Vehicles ** Free Shuttle Service ** Free Multi-Point Vehicle Inspections ** Free Car Wash ** Competitive Service, Parts, & Accessory Pricing ** Free In-Dealership Amenities for Wait Services ** Kia Factory Trained Technicians ** Genuine Kia Parts & Accessories!
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1603 Pennsylvania Avenue

Wilmington, DE

19806

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Showing 350 reviews

April 02, 2019

Fabulous Service The service is always great! Drew has been working with me for about 8 months to see what step I should take in getting a vehicle. I couldn’t decide i More

by Jessica_mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LEE ASHER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Dominick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Matteo, Jennifer Beamish, Al Holden, Shanon Roop
Sep 18, 2020 -

Kia of Wilmington responded

Thanks for the five-star review!

March 31, 2019

Drew and the entire Kia of Wilmington team were great Drew Baker and the entire Kia is Wilmington team were extremely professional. They made the entire process easy. I would recommend this dealership to More

by Fmcb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Kia of Wilmington responded

Thanks for the five-star review!

March 25, 2019

Friendly service during our new car purchase We worked with Drew for purchasing our new vehicle and were very pleased. He thoroughly went through the features of the vehicle, helped us understand More

by Alana123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Kia of Wilmington responded

We are happy that you are happy! Thank you so much for the perfect review! We will pass this review along to Drew :)

March 22, 2019

Very misleading I knew getting into a car would be difficult for me, however after explaining to Angie my situation and asking her to make sure I was submitted to ban More

by Padilla
Recommend Dealer
No
Employees Worked With
Mar 25, 2019 -

Kia of Wilmington responded

We are terribly sorry for dropping the ball here. We thought we could find a deal while we were trying to work one, and in the end, we could not find approval. We do appreciate you reaching back to us and have taken your feedback to heart so this kind of misunderstanding will not happen again. Once again, we are sorry you felt mislead. Regardless, we are happy that you already had a deal in place with another dealership. In the end, we just want to find people cars. Best of luck to you.

March 22, 2019

Sorento It was a wonderful experience. The reception was great. the whole transaction was quick. Every explanation was simple and clear. The price was reasona More

by kaduse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Kia of Wilmington responded

Thank you for the great review! If there was anything that we could have done to make your Customer Service experience absolutely perfect, please don't hesitate to let us know by e-mailing us at kiareviews@autoteamdelaware.com.

March 20, 2019

Great Dealer, Great Deal, Great Car!!! Third time leasing a car with Wilmington Kia. I keep coming back because the the sales are great and the service is even better! Drew did his very bes More

by A. Fisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Kia of Wilmington responded

Great to hear! Thank you so much for the perfect review. I'm sure Drew would like to read this as well! If you ever need anything, please don't hesitate to reach out! And keep us in mind whenever you need your Kia serviced :)

March 20, 2019

Very Satisfied Exceptional Service for Selara Gatewood I am so grateful to have had exceptional service from my first car dealership. I did not have to shop around to other lots. My first choice was the More

by Selara's Sorento
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Kia of Wilmington responded

Thank you so much for the perfect review, Selara. If you ever need anything in the future, please don't hesitate to reach out to us!

March 15, 2019

Good service and very informative salesperson. Salesperson knew the vehicles and was able to answer questions. I was able to take testdrive and during the drive salesman answered all my questions. More

by APRIL+1061
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Kia of Wilmington responded

Thank you for the five star review!

March 10, 2019

It was Excellent!!!! My experience at the Kia Dealership was excellent,and will tell others about Drew Baker service. He was excellent with helping me. Thank you very much More

by Sheana2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Kia of Wilmington responded

We're happy that you are happy Sheana! If you ever need anything, we're only a phone call away!

March 06, 2019

Definitely a memorable experience Drew Baker was an awesome help! He did his best to make me comfortable with my very first huge purchase. He also gave me every option possible. He mad More

by Nazjee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Kia of Wilmington responded

We're happy to hear that you're happy Nazjee! Thank you for the review!

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