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Klaben Chrysler Jeep Dodge Ram

Kent, OH

Overview
Employees
Reviews
Vehicles
4.9
8,529 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 8,529 reviews

September 05, 2023

Outstanding experience. Greg Makoski was outgoing friendly and professional. He was very upfront about everything. I have purchased many vehicles from the Klaben dealership More

by mpennock99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Makoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Franklin
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September 03, 2023

Absolutely I would recommend the whole team is nice understanding and very patient… I couldn’t ask for better people to deal with was very pleased and happy with my experience More

by Sattarelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Beane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Shaw
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September 01, 2023

Casey and David were amazing! Process was smooth, transparent and they went out of their way to make sure I understood all of the features of my wagoneer! More

by Lauren.coringrato
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Mitchell who supported from Ford Klaben side , Casey Shaw
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September 01, 2023

My salesman Greg was great overall it was a good experience, would buy from them again. More

by mason500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Makoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arica Stephens
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August 31, 2023

Kara was very personable, polite and took great care of us. Her communication about the status and condition of our vehicle was top notch. More

by Jrepp01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Semety
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August 31, 2023

Nikki was quick and efficient and a pleasure to work with. Klaben will always be my place of choice to bring my car to. More

by Beccabug710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Abdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Ripley
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August 31, 2023

You could not ask for a better experience and are treated as a Family member. Honesty, Quality and loyalty!!!! My salesman Carl was beyond exceptional as was Brian in finance. Go now and select you’re new More

by pwroth61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Esker, Brian Franklin
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Aug 31, 2023 -

pwroth61 responded

You could not ask for a better experience and how you are treated as a Family member. My salesman Carl Esker was beyond exceptional!!! Also Brian Franklin finance was superb. Go now and select your new vehicle from Klaben Automotive Group. I could not be more pleased !!!⭐️⭐️⭐️⭐️⭐️

August 31, 2023

Service parking is too small. Not enough spaces. Waiting area nice and clean and quiet. More

by Jimmyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikki Ripley, Kara Semety
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Aug 31, 2023 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post a review of your visit to our service facility. We appreciate your positive comments as well as positive marks for members of our team. You overall score of 4 out of 5 stars tells us that we could, and should have done something better. Although, 4 stars are good, we strive for perfection and complete satisfaction. On that note, if there is anything else that you would care to share, we would welcome that additional feedback as well. Customer feedback guides our coaching and counseling sessions. It is a clear indication of how we are doing when it comes to meeting the expectations of our customers. So, again, if there is more you would care to share, we are all ears. Thank you again for your review and know that I and the entire Klaben team remain at your service. Jim Arnold, jarnold@klaben.com, 330-673-3139 ext 409.

August 31, 2023

Wonderful Dealership! Justin Bolen has been great to work with over the past few years. Attentive to our needs and always available when we need him. You can guarantee we More

by CS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 31, 2023

Excellent Service. Logan was a very professional Service Rep. Waited on immediately and everything was taken care of in a little less than an hour. Awesome Job!!! More

by fourspd440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Rich
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