Back

Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,950 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
Contact Dealership

1106 West Main Street

Kent, OH

44240

Directions

By Type

Showing 7,950 reviews

March 27, 2019

New Jeep Had a great experience leasing two brand new vehicles from Klaben Chrysler Jeep Dodge Ram. Went in with two expiring leases and had no idea what we r More

by Mritchey80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Devlin
March 27, 2019

Best car buying experience ever! I would recommend Klaben Chrysler Jeep Dodge Ram to everyone I know! It was, by far, the best buying experience my husband and I have ever had! we li More

by Angie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Devlin
March 27, 2019

Love working with Don Jacobs Have been working with Klaben and Don Jacobs specifically for years. He makes getting a new lease vehicle very easy and makes it a pleasant experienc More

by wendy.l.brugmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Jacobs, Justin Stinnett
March 26, 2019

Great experience! I had a great experience purchasing a new Jeep Compass from Klaben, and particularly Jeff. He is a fantastic salesman, and worked to get me a great de More

by Thowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Beane
March 26, 2019

Quick, simple and easy! I called Don Jacobs on the phone, told him exactly what I was wanting to accomplish in a 3 minute phone call. He said he would call me back, called me More

by Kevin-JmsLawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Jacobs, Justin Stinnett, Kim Devlin
March 26, 2019

Efficient Nick was so extremely helpful from the get go. He gave me a lay out of all options and didnt pressure me into anything. Nick helped me understand thin More

by Bug365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Brandt, Kim Devlin
March 26, 2019

Fast friendly service! I enjoy bringing my Jeep here because I know it’s in good hands. Service is always quick and the employees friendly. I will keep coming back. More

by BROWLAND84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham
March 26, 2019

Caleb Thank you Caleb, You are a nice, friendly guy. Any questions I had were answered quickly and easily understood. Thank you so much for all the help y More

by ladyheyubme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Jacobs
March 25, 2019

Warranty work completed It took two visits - but finally got the warranty work completed on my Dodge Grand Caravan. I’m not sure why everything wasn’t fixed the first time t More

by pk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
Mar 26, 2019 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for your honest and valuable feedback pertaining to your recent visit to our service department. We appreciate the positive marks you posted and also note the comments that it "took two visits". Our goal is to always fix any vehicle correctly on the first visit, and when we don't, we ourselves set about the task of determining why. We look for root causes and for opportunities to improve upon delivering the type of service that our customers expect. We then have the responsibility to take any necessary steps that go with correcting any issues we identify in our repair process. Just know that we value your time and understand the aggravation and frustration that comes with having to make a second trip in order to have an issue corrected. No excuses. I thank you again for your feedback, apologize for your "two visit" experience, and if there is anything else that I can assist with please let me know. We remain at your service. Matt Koch, mkoch@klabne.com, 330-673-3139 ext 407.

March 25, 2019

Best service If you're going to see anyone for your car needs, try to schedule with John Coco. Overall, it is a great dealership and everyone is very friendly. More

by ayeishaalvarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Coco III
...
433
...