Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Klaben Chrysler Jeep Dodge Ram
Kent, OH
7,911 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers!
Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,911 reviews
October 25, 2018
Painless Experience It was a very pleasant car buying experience. Don Jacobs was a pleasure to work with! We felt like all of our questions were answered and we weren't It was a very pleasant car buying experience. Don Jacobs was a pleasure to work with! We felt like all of our questions were answered and we weren't pushed into anything we didn't want or need. More
by cmh12087
October 25, 2018
The BEST cary buying experience!!! When you think of buying a car, you typically dread it. You go in looking for something specific and they try to point you to something more expensiv When you think of buying a car, you typically dread it. You go in looking for something specific and they try to point you to something more expensive....this does NOT happen at Klaben. I picked out what I wanted, asked that they please have the paperwork ready so I wasn't spending hours at the dealership and it all happened! The total time spent at Klaben was a little less than an hour and that included the test drive! I don't believe I will ever purchase another vehicle from any other dealer! More
by jenn9803
Verified CustomerOctober 24, 2018
Customer doesn't matter Once my car was returned to me it had a strong gasoline oder. The smell was noticeable from five feet away as I walked up to my car. I drove the car Once my car was returned to me it had a strong gasoline oder. The smell was noticeable from five feet away as I walked up to my car. I drove the car back to the service intake area, Justin Stinnett (service advisor) agreed there was a strong oder of gas. Stinnett said return to the waiting area (that is cold enough to store meat in). I told Sinnett that my car sat for over 20 minutes before someone bothered to contact me in the waiting area, I said, I'll wait here. At that point action was taken. My impression of the attitude, is the people are lackadaisical and could not care less about the customers experience. When I first arrived the overhead door opened automatically to a blocked service lane with 3-4 people inside and 2 outside standing around. No one moved when I cycled the automatic door 2 more times. With that level of service on the front end, the condition my car was returned in, I'm skeptical of the service at this dealership. More
by TS
Employees Worked With
Who ever took my payment and thought is was funny to miss pronounce my name., Justin Stinnett
October 24, 2018
My first Ram 1500 A truck deal made easy! These guys worked hard to find the perfect truck for me at the payment I wanted. I can't say enough about the sales process a A truck deal made easy! These guys worked hard to find the perfect truck for me at the payment I wanted. I can't say enough about the sales process at Klabens... It was quick and they made sure I got the deal that made sense. I am super happy with the truck. Thanks, Dan Davila More
by dan
October 24, 2018
Problem with radio/ computer system & noisy brakes. Joe Hillard was wonderful. He took the time to answer all my questions. Brakes were checked and found to be fine. Entire radio/computer system wa Joe Hillard was wonderful. He took the time to answer all my questions. Brakes were checked and found to be fine. Entire radio/computer system was replaced and is working great now. Joe showed me the functions of the the controls on the left side of the steering wheel. I had an excellent experience and will definitely continue to to have my Jeep Cherokee serviced at Klaben and I will recommend Klaben to others. More
by LANG.PAMELA
Employees Worked With
October 23, 2018
I had an awesome experience! Got a great car that I love and looks brand new! Also, had great customer service experience! Everything was very easy and the process was fast! Got a great car that I love and looks brand new! Also, had great customer service experience! Everything was very easy and the process was fast! More
by Mmurdocco
Employees Worked With
Caleb Jacobs
October 23, 2018
The Best Car Experience!! I can't thank Klaben in Kent enough for helping me pick out my new Jeep! Brandon Fish helped us find the perfect vehicle for our family! When I first I can't thank Klaben in Kent enough for helping me pick out my new Jeep! Brandon Fish helped us find the perfect vehicle for our family! When I first arrived - I thought I knew exactly what I wanted.. Turns out Brandon knew exactly what we NEEDED! He took his time showing us all of the options I asked to see plus the ones that he thought would benefit our family even more.. I ended up getting even more for my money and leaving happier than I could have imagined! I would recommend anyone to take the trip up to Klaben - you won't be disappointed! More
by ashleyhaddox
Employees Worked With
Brandon Fish
October 23, 2018
Wonderful Experience From start to finish working with Klaben and John specifically was such an easy convenient process. I will always recommend Klaben to my family and fr From start to finish working with Klaben and John specifically was such an easy convenient process. I will always recommend Klaben to my family and friends. More
by henrichmel
October 23, 2018
Friendly Customer Service Everyone was so friendly the moment I walked in the door! Gilbert was knowledgable about the Jeep Cherokee that I was interested in! I love my new Jee Everyone was so friendly the moment I walked in the door! Gilbert was knowledgable about the Jeep Cherokee that I was interested in! I love my new Jeep and hope to get another in the future! More
by Erika
October 23, 2018
Great experience and staff!! I just wanted to say that I would recommend this dealership! The staff here at Klaben Chrysler Jeep Dodge Ram in Kent are top notch. I have purchased I just wanted to say that I would recommend this dealership! The staff here at Klaben Chrysler Jeep Dodge Ram in Kent are top notch. I have purchased four vehicles from here and they have met or beat my expectations every time. They are friendly and have the best deals around. I want to thank Carl and Chuck for everything they did for me!!!!!! More
by Mvarner
