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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,998 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,998 reviews

March 16, 2018

ery pleased. We have been buying nearly all of our new and used cars from the Klaben dealerships for 33 years (mostly the Chrysler dealership. We have found a s More

by Goforit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Jacobs., Antonio Taylor
March 15, 2018

Very satisfied Like always everyone in the service dept. was great. Joe Hilliard got me in and out Very quickly. The waiting area was very clean and the donuts wer More

by DJTUCHOLSKI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2018

Extremely satisfied customer! I went to Klaben just to see what kind of deal o was able to get on a car not looking to buy or anything. Nick was super helpful and knew just how to More

by Tyesha_Lula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Brandt
March 14, 2018

Rear Hatch Signal replaced! We had quick and great service! We can always get in within a day or so! Our whole family uses this service department and are always pleased!!! More

by BONITA1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Stinnett, Corey Graham
March 14, 2018

New Jeep Purchase Great experience working with Nick and the sales process went smoothly. The finance portion went alright. I will say I did not appreciate the respon More

by matt@askzephyr.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Brandt, Kim Devlin
Mar 17, 2018 -

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking time to get back to me with your busy schedule. I will make sure to express your appreciation with Nick for the work he did on your Wrangler purchase. Every customer’s situation is different. Offering options to protect your vehicle is our job, pressuring you is not. Understanding if a customer finds value in a product they will consider making a purchase. This should always be based on your needs and not those of others and I understand how these comments upset you and I again apologize for them. Klaben is “Customer Driven” and this experience is an opportunity. The detailed comments you’ve provide us about your purchase help so much. We will review, share and address with our Management Team. This will help us get better. Thank you again for your purchase. I’m very happy you will continue to recommend us in the future for your vehicle needs. If ever you need assistance don’t hesitate to contact Nick or myself for anything, we will be happy to help. Thank you again for your time and response,

March 14, 2018

Excellence in service Klaben Jeep Dodge service is the only service department anywhere I will take my vehicle. Justin and the team at Dodge Jeep service are the best bar n More

by Mattandmelinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
March 14, 2018

Car towed in I do not trust just anyone to work on my car and Klaben has been more than patient with me and my many questions as to why my car needs certain things More

by cganoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Papish
March 14, 2018

Great, quick service Richie in service was a great help, he kept me very informed. He did his best to get me a quality job at a very fair price. The service on my car was More

by rjones143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Epling
March 13, 2018

Love! What a wonderful experience! This was my first time at Klaben and it most certainly will not be my last. My co workers in the WONE/WAKR Sales departme More

by abrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Esker
March 13, 2018

Great Experience This visit was very present with no pressure. A far cry from what has been experienced in the past. Sales rep( Antonio Taylor) and Sales mgr(Chuck L More

by DLR Review
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Lindon, Kim Devlin, Antonio Taylor
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