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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,935 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,935 reviews

July 30, 2016

Gary Danis Was Awesome! Gary and everyone did a wonderful job with the purchase of a 2010 Focus. Very friendly and helpful. This is my second time dealing with Klaben and wil More

by Evelyn Sutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Devlin, Gary Damis
July 29, 2016

Justin was a wonderful, friendly, helpful and very considerate person. He worked with the payments i wanted and made sure I left with knowledge of my dodge dart and very happy. He was not pushy and m More

by Cpc15
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin bolen
July 29, 2016

Great service! I worked with Justin Bolin on and off for almost two years on buying a wrangler. He never pressured me to buy or never blew me off. Justin always took More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2016

Review Klaben - Carl Esker Our sales experience at Klaben and with Carl Esker was the best car buying experience I've ever had. Everything went smoothly and the process was sim More

by Davisafd7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Esker
July 28, 2016

Car needed service I had excellent service from the first phone call to picking up my repaired vehicle. I appreciate the hard work, care, and customer service given to More

by REBECCAD0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Graham
July 28, 2016

Professional - beginning to end Nick was friendly and very easy to work with. No hard sell, he asked what he could do to win my business and worked out a very fair lease on the Jeep More

by Patriot1
Recommend Dealer
Yes
Employees Worked With
Nick Brandt
July 28, 2016

Very good experience with service department. Justin Stinnet was friendly and courteous, and very knowledgeable. He took care of my truck in a quick and efficient manner. HE IS A REAL KEEPER! You More

by Ramguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stinnett
July 28, 2016

Easy sale, It was an easy sale. Most of the details except the paperwork were handled by the time we reached the showroom. We were a little disappointed about ha More

by Bob Hartwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
July 28, 2016

Why come back.. I found out that Klaben in Kent hasn't notes my complaint about my cruse control while it was under warranty and now they find a problem with it out More

by Cpc15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Stinnett
Jul 29, 2016 -

Klaben Chrysler Jeep Dodge Ram responded

Hello, my name is Mike VanHoose and I am the service director here at Klaben Chrysler Jeep Dodge Ram. I just want to thank you for taking the time to provide us the information and reason for not being satisfied with your service visit. I also want to apologize for your experience and to let you know that if there is something that I can try to assist you with in resolving your dissatisfaction, please let me know. My number is 330-593-6871. I am in and out of my office a lot so if I miss your call and you leave me a message,. I will call you back pretty quickly. Our goal is to have our team members focused on creating customers for life and it seems we have failed in that endeavor in your particular case. Again, I thank you for your feed back and please let me know what I can do to help.

July 27, 2016

Great experience My experience at Klaben was great. Gary worked extremely hard to get us inton our 2016 Jeep Compass. I will definitely be a life customer with Klaben More

by erika08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Damis, Nikki Botsford
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