Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Found just what I was looking for...no hassels/no pressure! After inquiring online the night before, I was conveniently contacted by Chuck Lindon the next day gaging my interest in the vehicle (2015 Dodge Journ After inquiring online the night before, I was conveniently contacted by Chuck Lindon the next day gaging my interest in the vehicle (2015 Dodge Journey). We met that evening and he greeted with enthusiasm and sincere curiosity regarding the type of car I wanted and the reason why I wanted it. His approach was genuine and honest and I felt at ease in making the right decision for me and my family regarding this purchase. There was no back and forth negotiating....just a straight forward approach which also included determining a value for my trade-in vehicle. The closing process was short and sweet. I live over an hour+ away from this dealership and will be contacting them again when it's my wife's turn to buy a car! If you want a true professional, go see Chuck! Thanks man! More
Honest and no hassle! After my one salesmen for a "fallen" dealership got angry that I was shopping at two dealerships (newsflash-1950's are over, shoppers will comparison After my one salesmen for a "fallen" dealership got angry that I was shopping at two dealerships (newsflash-1950's are over, shoppers will comparison shop!) I met Gilbert Perrin and was shocked at his honest and friendly demeanor. No xx or fancy sales pitches, just a thorough explanation of forms and car features...provided a great hassle-free price and made the extra effort of staying well beyond his 12 hour day to see that I was taken care of. If everyone could maintain their cool for so many hours in such a hectic environment, and still be honest and friendly to talk to, car salesmen wouldn't have such a bad vibe. Excellent job Gil!!! More
Good deal on a great car! Found a 2010 PT Cruiser on cars.com and made an appointment to see it. The salesman Chuck Lindon was ready for us when we showed up (we had exchanged Found a 2010 PT Cruiser on cars.com and made an appointment to see it. The salesman Chuck Lindon was ready for us when we showed up (we had exchanged several emails). The car was a nice find and we took it for a spin and decided to buy it. Everyone at the dealership was extremely friendly and Chuck was great to work with and extremely professional. More
Easy purchase thanks to Courtney! Courtney Hatcher was wonderful to work with; kind, respectful of my budget, honest, and very friendly. I'd buy another car from her for sure. I wish Courtney Hatcher was wonderful to work with; kind, respectful of my budget, honest, and very friendly. I'd buy another car from her for sure. I wish there were more salespeople like Courtney! More
Efficient, Friendly and Quick I have been taking my Dodge Journey to Klaben for almost two years now for routine service and I am very impressed by the quality of work that is done I have been taking my Dodge Journey to Klaben for almost two years now for routine service and I am very impressed by the quality of work that is done. Joe Hilliard is extremely friendly, willing to answer my questions and always makes sure to accommodate my busy schedule. This dealership/service center is excellent. Thank you Joe for your continued service. More
Services Service at Klaben Chrysler Jeep Dodge I have found to be very good, service Rep Amber is very professional with Excellent with detail to services Service at Klaben Chrysler Jeep Dodge I have found to be very good, service Rep Amber is very professional with Excellent with detail to services More
Quick and efficient My husband went to Klaben to turn in my lease and get an SUV for my new vehicle. Caleb made this process as quickly and efficient as he possibly could My husband went to Klaben to turn in my lease and get an SUV for my new vehicle. Caleb made this process as quickly and efficient as he possibly could for my husband and even allowed him to switch the car seat to the new vehicle so he could bring it to me at work to test drive, since he had our son with him while shopping. I was able to show up after work, sign all papers and was out of the dealership within 15 min with my new Jeep! More
Extremely satisfied Nick Brandt and Mike Cooney made my car buying experience a pleasure. They were extremely helpful and knowledgable about the car. They were patient a Nick Brandt and Mike Cooney made my car buying experience a pleasure. They were extremely helpful and knowledgable about the car. They were patient and listened to everything I wanted in my Jeep. At no time was I pressured or rushed through the process. As a result I ordered a car that is exactly what I wanted. When my car arrived, they went over every detail and feature with me. I highly recommend Nick Brandt and Mike Cooney . More
Best car buying experience ever!!! Courtney Hatcher made my car buying experience great. She was very knowledgeable about the car from the test drive to delivery. She spent a lot of Courtney Hatcher made my car buying experience great. She was very knowledgeable about the car from the test drive to delivery. She spent a lot of time with my sister and me to make sure that I got exactly what I wanted. There was never any pressure to buy and she was honest and upfront about everything. They did not have the car I wanted on the lot so the dealership searched until they found my car. They sent someone to pick it up and it was ready for delivery exactly when they said it would be. Courtney then went over everything in the car and even synced my phone for me. Brian Franklin went over my lease details and answered all of my questions. He was prepared with all the paper work, which made the experience stress-free. The entire process was seamless from start to finish. I will return for my next car purchase and I would highly recommend them to anyone purchasing or leasing a car. More
Will never return because of rude parts person. I was at the front counter trying to get a part when Jermey walked up playing on some kind of tablet. He then gave me attitude after i tried to get pa I was at the front counter trying to get a part when Jermey walked up playing on some kind of tablet. He then gave me attitude after i tried to get parts with out a vin. After finding the Vin i came back to discover again he was playing a GAME on a IPAD!!! HOW UNPROFESSIONAL!!!! He then had a bad attitude about the whole situation because is was a hard trim piece to find... he told me multipal times im not seeing what you are looking for!!! During the time im waiting for this rude parts person to find my part, a Tech comes up and is trying to get a part from jermey and starts yelling about how there is never anyone in parts, and he is not making any money today.. VERY UNPROFESSIONAL!!! I feel that this dealers managment is not keeping its employees inline to serve customers needs and also it seems like their employees are not happy there either.... I will do my best to never shop there again weather its for a part or a car and I will share my experience with every one i can find!! More