Klaben Chrysler Jeep Dodge Ram

The best car buying experience ! This was the best car buying experience both my husband and I ever had ! Cannot say enough about Zack and J.P and everyone that's works at klaben even This was the best car buying experience both my husband and I ever had ! Cannot say enough about Zack and J.P and everyone that's works at klaben even while we were sitting waiting for paper work every employee that walked past us said hello ! Zack did everything he could for us! We had to drive and hour to this dealership , so we did all our pricing over the phone .. And everything was so easy when we arrived to get the car ! They even made Turing my ford lease over so effortless , we drove across the street signed 2 papers and we were done! We will be driving an hour to see Zack or J.P the next time we buy a new vehicle ! More

Should have been first stop! My wife and I knew we were looking to purchase a Jeep Grand Cherokee. We did our homework online and knew what we wanted. Trying to find the best of My wife and I knew we were looking to purchase a Jeep Grand Cherokee. We did our homework online and knew what we wanted. Trying to find the best offer we visited several jeep dealers. Each dealership promised to beat any offer but then haggled and were not truthful when faced with a real offer to beat...leading to several hours of wasted time. Fed up with the experience we stopped at Klaben and worked with Caleb Jacobs and Doug Carter. Both were honest and straightforward. They answered a couple questions we had after being told stories at the other dealerships and helped us find the automobile that we wanted. I was very happy with the offer and follow through on the deal. And now I'm pleased with my new Grand Cherokee. More

An Amazing Car Buying Experience The Klaben family in stills a culture of professionalism that is unmatched by other dealerships. Caleb Jacobs guided me through the process and gave The Klaben family in stills a culture of professionalism that is unmatched by other dealerships. Caleb Jacobs guided me through the process and gave me a fair deal. He upholds the standards that I have come to expect from Klaben. More

Very Satisfied! I made my first visit to Klaben Chrysler Jeep Dodge in Kent OH, on Saturday August 22, 2015. I have always been a customer of Klaben Ford in Kent OH, I made my first visit to Klaben Chrysler Jeep Dodge in Kent OH, on Saturday August 22, 2015. I have always been a customer of Klaben Ford in Kent OH, but decided to see what they could do for me, since my mom has been a customer of Klaben Chrysler since 2002 and returns every 2 years....Now I know why. I had met with Don Jacobs whom at the time of my visit Don was wrapped up in another sale so he proceeded to ask me if Caleb Jacobs could assist me with a possible sale. Caleb was an awesome salesperson! I really was impressed how hard he worked to get me a great deal in leasing a 2015 Dodge Ram, he not only was able to lower my truck payment, I was able to actually pick out the truck that I was interested in. I still had a year lease on my 2013 Ford F150 and the truck I wanted was more in price, Caleb and Don Jacobs made this sale happen and I drove away in my 2015 Dodge Ram that had more features and storage than any Ford F150 that I have evr owned. I was so impressed by their hard work and making this sale happen. They were not going to let me leave without making this sale happen...amazing! I am very satisfied and very grateful to Caleb and Don for there interest in making me satisfied! I have never been to a dealership where they actually work with you and listen to the customer and try every angle to make the best deal. I will recommended this dealership to my friends along with the recommendation of talking to Salesmen Caleb and Don Jacobs. Thank you ALL! More

Great Experience Purchased a Chevy Silverado from Klaben in Kent, Ohio. The engine light came on twice after purchasing and we also had a tire pressure issue. Justin S Purchased a Chevy Silverado from Klaben in Kent, Ohio. The engine light came on twice after purchasing and we also had a tire pressure issue. Justin Stinnett was our "Service Advisor" and he went out of his way to correct both issues. I would purchase another vehicle from Klaben and definitely use Justin as our go-to service professional. More

New Chrysler 300 I went into Klaben to pick up a new calendar and Nick Brandt, my salesman, asked about my 2012 300. I told him I'd be interested in an all wheel dri I went into Klaben to pick up a new calendar and Nick Brandt, my salesman, asked about my 2012 300. I told him I'd be interested in an all wheel drive but hadnt seen a red one on their website. They had just gotten once in. That one wasnt really what I wanted but Nick was able to get me one I did want with the accessory package I wanted. This is is the second 300 I bought with Nick's help. He was very helpful and so easy to work with as well as Brian in Klaben's Finance Department. We like the way Klaben treats their customers and we continue to go back there. This was our fourth vehicle purchased there. More

Just bought a 2015 Dodge Journey Don Jacobs is by far one of the best! He has sold cars to our family for 20+ years and the reason we continue to purchase our cars from Klaben Dodge. Don Jacobs is by far one of the best! He has sold cars to our family for 20+ years and the reason we continue to purchase our cars from Klaben Dodge. The staff is amazing, Kim in finance is super helpful and Don isn't a pushy salesman and has your best interest at heart! More

Excellent car purchase from Don Jacobs Worked with Don Jacobs on purchasing a new Chrysler 200. Drove many cars and he was always very kind and willing to let us drive what we wanted and w Worked with Don Jacobs on purchasing a new Chrysler 200. Drove many cars and he was always very kind and willing to let us drive what we wanted and when we wanted. He is a joy to work with and is very kind to everyone--women and men!! Very low key but really knows what you want. Would always purchase a car from him which we have in the past many times. More

experience buyingcar Klaben in Kent was a dealer we went to for an estimate, not really going to buy that day, but the salesman Caleb Jacob was so easy to deal with that Klaben in Kent was a dealer we went to for an estimate, not really going to buy that day, but the salesman Caleb Jacob was so easy to deal with that we bought a car that day. Made the car buying experience great (as I personally hate dealing with salesman when looking for a car). Would recommend Caleb and Klaben to my friends. Did not experience the high pressure tactics at other dealers. Caleb is a real asset to the dealership. Also had all questions answered truthfully and never evaded an answer. More

Great Experience with a Young Salesman Caleb Jacobs All the years I been purchasing cars. Two an a half years ago when leasing a car from Klaben Chrysler. I finally met a salesman that was knowledgeabl All the years I been purchasing cars. Two an a half years ago when leasing a car from Klaben Chrysler. I finally met a salesman that was knowledgeable and helpful and above all professional and courteous. Appreciated his response in answering questions and returning phone calls promptly. He made the Leasing process much easier. On Tuesday, I called Caleb Jacobs to look for a special car, in 15 minutes he called me back and had found it and Thursday I picked the car up. Kim Devlin was very helpful with the Financial paper work. Excellent Customer Service. Carolyn M. More