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Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,010 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,010 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
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April 30, 2025
This is an update from my previous review. Jeff Ashley from Klaben reached out to me immediately this morning so he could talk to me about my concerns. He told me that everything that was quot Jeff Ashley from Klaben reached out to me immediately this morning so he could talk to me about my concerns. He told me that everything that was quoted was just safety concerns that they wanted to bring to my attention. I visited with Klaben again and they did a great job with another repair that was needed. I would definitely recommend Klaben for any repair needs. They have a great team from the mechanics to the management. Thanks Klaben!!! More
by RGWALKERII
Verified Customer
April 30, 2025
Received a professional and accurate service experience. Timely with great communication from the representative. Good job! Timely with great communication from the representative. Good job! More
by lgoodenstar
Employees Worked With
April 29, 2025
The service that we brought the Pacifica in for what we brought it in for was repaired. The only thing that I didn’t like that they were looking for every little thing that they could and wanted me to get brought it in for was repaired. The only thing that I didn’t like that they were looking for every little thing that they could and wanted me to get it fixed. It would have cost over $5,000 to repair everything. That’s why I don’t bring my vehicles into dealerships to get repaired if it’s not a warranty issue More
by RGWALKERII
Employees Worked With
April 29, 2025
Liz was great and kept me informed. The mechanic didn't complete the job the first time so I had to come back. The cashier wanted to charge me a second deductable, which I was told wou The mechanic didn't complete the job the first time so I had to come back. The cashier wanted to charge me a second deductable, which I was told would not happen. He did take the charge off after I explained the situation. More
by schofieldsr
Employees Worked With
April 27, 2025
Klaben CJDR service does a great job of keeping scheduled appointments and following up with you along the way. While my Charger Daytona was in the shop Joe Hilliard did a phenomenal job of keeping me in the appointments and following up with you along the way. While my Charger Daytona was in the shop Joe Hilliard did a phenomenal job of keeping me in the loop. Thank you for getting me back on the road quickly! More
by Joe
April 25, 2025
The service was great from appointment to drop off to pick up. They got me in and out and kept me informed along the way. No complaints! Nice job! pick up. They got me in and out and kept me informed along the way. No complaints! Nice job! More
by dlicate
Employees Worked With
April 24, 2025
Ridge Hancock always goes above and beyond. Appreciate his honesty and efficient way that he handles each situation. Appreciate his honesty and efficient way that he handles each situation. More
by STEBBINS.DKJ
Employees Worked With
April 23, 2025
Very knowledgeable highly recommend taking your vehicle there for service. Ridge was also great with responding unlike other cheap dealerships I have been to. there for service. Ridge was also great with responding unlike other cheap dealerships I have been to. More
by jacewicz95
Employees Worked With
April 23, 2025
I was able to get an appointment right away. The staff were very friendly and professional. The shuttle service was prompt and very convenient. I revived my vehicle back within a couple of ho The staff were very friendly and professional. The shuttle service was prompt and very convenient. I revived my vehicle back within a couple of hours. The communication was prompt and relevant. Liz did a great job and was very professional and courteous. More
by Merheb
Employees Worked With
April 22, 2025
The service is excellent I feel as if they take care of your vehicle like it’s there owns … employees are very welcoming and very nice I’ll come here for any of my services because I know I’ll be treated r your vehicle like it’s there owns … employees are very welcoming and very nice I’ll come here for any of my services because I know I’ll be treated right More
by Lil monica
