Klaben Chrysler Jeep Dodge Ram - Service Center

Always greatly appreciated Don Jacobs very much; always been treated expertly by the service department and everyone in main office when Don J. Wasn’t available. Ridge Hancock in service is always professi been treated expertly by the service department and everyone in main office when Don J. Wasn’t available. Ridge Hancock in service is always professional and very pleasant. The new ( to me ) young lady in service department that I experienced for the first time ,sorry but don’t know her name, was excellent in every way. I mentioned that to Ridge as I was leaving. Years ago I was rapidly moving up at Babcock and Wilcox Corporation then suddenly had to leave due to illness. NOT BRAGGING!! But I recognized quality personnel. Following that I ran a business for 47 years. Only telling my background. Keep up the good work. More

Took my truck in for a routine oil change and tire rotation. As always they took excellent care of my vehicle and advised me of repairs that would be needed in the future. They are a good group of tec rotation. As always they took excellent care of my vehicle and advised me of repairs that would be needed in the future. They are a good group of technicians and I will continue to give them my business. More

Everyone there was very conscientious about our needs took care of us made sure that we were one hundred percent satisfied before we left and told us to call if anything had come up took care of us made sure that we were one hundred percent satisfied before we left and told us to call if anything had come up More

Been coming to Klaben for over 13 years and Dealing with Joe Hillard,great service and d Dealership, Thank You! with Joe Hillard,great service and d Dealership, Thank You! More

Great service and very professional. Very easy and stress free environment. Delivered exactly what they said they would Very easy and stress free environment. Delivered exactly what they said they would More

I had work done on my Ram today. Joe Hilliard was great. He took care of me. He was very nice and professional. He let me know what was wrong and called me right away when it was rea Joe Hilliard was great. He took care of me. He was very nice and professional. He let me know what was wrong and called me right away when it was ready. Great guy. More

Ridge was very pleasant and professional. Waiting time for oil change was right the time he told me. Waiting time for oil change was right the time he told me. More

Service advisors and technicians were helpful, knowledgeable and very friendly. I’m always happy with my service knowledgeable and very friendly. I’m always happy with my service More

Klaben Jeep in Kent- here’s my latest experience there-start to finish. Call my service guy there, Ridge Hancock- he’s says drop it off anytime and the service techs will take a look. Calls me 2 day there-start to finish. Call my service guy there, Ridge Hancock- he’s says drop it off anytime and the service techs will take a look. Calls me 2 days later- we had 4 issues with the car, and informs me. I give Ridge the go ahead. He now works relentlessly with my 3rd party warranty company to get as much covered as possible, works gets done in about 10 days, and it was a lot of work! While my car was being worked on Klaben Jeep gave me a rental and it was very nice and new. They called and I went and picked my Jeep up- the end. Personal thoughts- I actually feel like they care about customer service, and that’s everybody I had contact with at the dealership. Not sure why and how all the workers seem so content there and willing to help, I appreciate though. Service department- amazing how the got the work done that quickly for me. I know they are extremely busy yet squeezed me in and did a top notch job. Ridge Hancock- a true professional and an asset to any company that’s fortunate enough to have him. Thanks Klaben Jeep in Kent. More

amazing as always. . the people the service the great knowledge and communication..amazing... keep it up . the people the service the great knowledge and communication..amazing... keep it up More