Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,022 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Great service! I always come in to the shop and never leave unsatisfied! I receive calls to remain updated and I love that!! I am always provided complementary drinks and food, best service i’ve ever had leave unsatisfied! I receive calls to remain updated and I love that!! I am always provided complementary drinks and food, best service i’ve ever had!! More
Justin always takes care of our issues !!!!! He’s a great service guy. Anytime we have needed. Help on any of. Our vehicles he’s always able to get the job done service guy. Anytime we have needed. Help on any of. Our vehicles he’s always able to get the job done More
needed oil hange Made an appointment for an oil change; we were there at the appointed time, they got us in and out in a good amount of time. Everything is great. Made an appointment for an oil change; we were there at the appointed time, they got us in and out in a good amount of time. Everything is great. More
Corey has been awesome at the Jeep Garage. He always gets me in as soon as I ask. This past week I had a problem at 4 pm on Friday and he had me bring my Jeep in right away. Saturday morning he called and sa me in as soon as I ask. This past week I had a problem at 4 pm on Friday and he had me bring my Jeep in right away. Saturday morning he called and said it was ready for pick up. Kudos to your service people. More
Always a pleasure to deal with Klaben. Klaben and Joe Hilliard always takes care of my wife's car and mine for service. Always friendly and courteous and treated fairly. Keep up the good wo Klaben and Joe Hilliard always takes care of my wife's car and mine for service. Always friendly and courteous and treated fairly. Keep up the good work. More
The Service Center was quick to get me an appointment to have my vehicle checked. However, with the discovery of what needed done to keep my vehicle running, which was very major, I was told I would be con have my vehicle checked. However, with the discovery of what needed done to keep my vehicle running, which was very major, I was told I would be contacted in the next 48 hours. That was two weeks ago!!!!! I have called and was then told I would be contacted in 24 hrs. That was one week ago. I truly like the vehicle I purchased from your dealership! Here I am 8 months later, and have been told that the engine must be replaced, and have not heard from the service people. This is now making me wonder if Klaben has a problem with the vehicles they sell. After 8 short months, aprox. 10,000 miles, and the engine must be replaced. An extended warranty was not "able to be offered" according to sales because the vehicle was manufactured in Canada. (My lesson learned: If no extended warranty is offered for such a reason...….run like xxxx out of there. Yes, I am frustrated A LOT right now. UPDATE! AFTER MEETING AND TALKING WITH STEVE STEPHENS AND NICK BRANDT, ISSUES WERE RESOLVED VERY WELL! THANK YOU KLABEN FOR TRULY PUTTING CUSTOMER SATISFACTION FIRST! THANK YOU ALSO TO MR. KLABEN FOR TAKING CONTROL OF THIS SITUATION! More
They always do a great job working on our jeeps and they are not over priced. They have even added coupons for the work as more of a discount. are not over priced. They have even added coupons for the work as more of a discount. More
Justin always takes of my car service needs. He’s always friendly and professional! My fiancé has been coming here for years, and highly recommended Klaben. friendly and professional! My fiancé has been coming here for years, and highly recommended Klaben. More
Klaben offers easy scheduling, a clean and friendly service center. Quality service. Quick routine maintenance. Excellent customer service. Joe Hilliard is awesome, frindly and easy to work with. service center. Quality service. Quick routine maintenance. Excellent customer service. Joe Hilliard is awesome, frindly and easy to work with. More