Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,058 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Making klaben great as always Joe Hilliard at the service garage is more than enough reason to have everyone buy a vehicle at the Klaben Chrysler dealership. We have purchased m Joe Hilliard at the service garage is more than enough reason to have everyone buy a vehicle at the Klaben Chrysler dealership. We have purchased more than 20 vehicles from klaben, due to our jobs. Joe has treated everyone of them like we bought our forever car & like it was a Porsche or Lamborghini We called last minute on friday 4/26/19 with a vehicle emergency. Had to get vehicle towed in at 3 pm was suppose to leave for north carolina at that same time. Joe and the tech stayed after when they should of been going home and made sure our vehicle was right so we could be on the road as quick as possible, Joe and the tech didnt have to stay and do this for us. they could of made us wait until saturday morning for it to be finished. i do not know the techs name but kudos to them both. More
Best customer service! Always deal with Joe at the service center. He goes way beyond and I feel like he treats my car as if it was his own. He’s the best! Always deal with Joe at the service center. He goes way beyond and I feel like he treats my car as if it was his own. He’s the best! More
Quick and great service , took great care of my car and didn’t try and sell me anything I didn’t need. Quality service you can trust. , took great care of my car and didn’t try and sell me anything I didn’t need. Quality service you can trust. More
Costermer first Even though I've had several warranty issues and recalls that do happen and people have to understand that. The service center has always been helpfu Even though I've had several warranty issues and recalls that do happen and people have to understand that. The service center has always been helpful and friendly with scheduling for repairs. The technician and service writer work close to inform you of any problems while it's in for service. I've gone to other dealers before in past years and by far klaben is the best. You'll see mostly the same faces there at klaben also because they take care of employees which is hard to find a dealership that will take care of its customer and it's employees. Klaben should be your first choice for a dealership with a friendly staff to take care off all your needs from new to used vehicles. More
Helpful, courteous, clean Helpful in answering my questions. Work done in timely manner. Waiting room clean with donuts and beverages. Would recommend to friends and family. Wi Helpful in answering my questions. Work done in timely manner. Waiting room clean with donuts and beverages. Would recommend to friends and family. Will go back in future. More
they do things right The service center is always clean and comfortable. Everyone there is very friendly; you won't be ignored when you walk in the door. And everything The service center is always clean and comfortable. Everyone there is very friendly; you won't be ignored when you walk in the door. And everything they do is done right the first time. Thanks, Klaben team members! More
Joe Hilliard -the best Have been using Klaben for many years- that speaks for itself. Joe Hilliard has taken care of my service needs for much of that time. It is like seei Have been using Klaben for many years- that speaks for itself. Joe Hilliard has taken care of my service needs for much of that time. It is like seeing a old friend when I visit the service dept. I know the work will be done professionally & in the time frame quoted. Joe is the best! More
Easy, Fast, Friendly I was in for an oil change. It was a very easy process. I had to take my son with me and he liked that they had refreshments (water, coffee, and juice I was in for an oil change. It was a very easy process. I had to take my son with me and he liked that they had refreshments (water, coffee, and juice boxes) plus they also provided doughnuts (we didn't have any but they looked great). The service guy who helped us (I am not sure of his name) was very friendly and let us know when our car was done. The price was great and really can't be beat. I look forward to dealing with them in the future. Hopefully all transactions will go as smoothly. More
Great Service Very positive experience. Work was done in a timely manner and met our expectations. Cory is amazing to work with and has been every time. Very positive experience. Work was done in a timely manner and met our expectations. Cory is amazing to work with and has been every time. More
Service And Past Sales Review My experience with Klaben service department has always been awesome. I have been a client of Klaben Chrysler for almost 25 years. My parents, my son, My experience with Klaben service department has always been awesome. I have been a client of Klaben Chrysler for almost 25 years. My parents, my son, my daughter and brother have purchased Chrysler products for many years. We go back every time we need a new car or truck. The service and sales department has some of the most professional, honest and courteous people I have ever met in any business. I highly recommend this dealership to anyone who wants a hassle free experience!!! More