Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
2,059 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,059 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Sort by
March 12, 2019
Let down again. I am very upset. My last 2 visits here were bad. And after talking to the service manager last time, I thought that I would be ok to go back. I though I am very upset. My last 2 visits here were bad. And after talking to the service manager last time, I thought that I would be ok to go back. I thought wrong. More
by Michelle
Verified CustomerEmployees Worked With
Justin Stinnett, Richard "Buddy" Moore
March 11, 2019
Touch up hood we were contacted by Joe H. We made an appointment to bring in our van. We were promptly greeted by the friendly team of Klaben Service. We highly re we were contacted by Joe H. We made an appointment to bring in our van. We were promptly greeted by the friendly team of Klaben Service. We highly recommend the Klaben Team to anyone interested in purchasing a new or used vehicle. More
by SCHA0229
March 10, 2019
Outstanding client service! The service department is always outstanding. I work with Joe Hilliard all the time and he is quick to keep me informed of the progress of my appointm The service department is always outstanding. I work with Joe Hilliard all the time and he is quick to keep me informed of the progress of my appointment and gets me back on the road quickly. I trust Joe and the service department at Klaben to give me honest service. More
by tbrzuski
Employees Worked With
March 10, 2019
Great experience Justin in the service department is always very helpful and honest. We have always had a good experience and great service when working with Justin. Justin in the service department is always very helpful and honest. We have always had a good experience and great service when working with Justin. More
by KTSEARFOSS
Employees Worked With
Justin Stinnett
March 09, 2019
Always a pleasant experience We have had our vehicle in for service multiple times in the last few months. We mainly work with Joe, whom is great but this last time we worked with We have had our vehicle in for service multiple times in the last few months. We mainly work with Joe, whom is great but this last time we worked with Justin and his customer service was just as good. Both men are very friendly and personable. The work is done in a timely manner and there have been no issues with any of the completed work. More
by htownsend31884
March 09, 2019
Quick and easy Everyone was very nice. I did recieve a coupon for $10.00 off in mail but a little late to use. I thought the price was alittle high for an oil chang Everyone was very nice. I did recieve a coupon for $10.00 off in mail but a little late to use. I thought the price was alittle high for an oil change. More
by LORIWARD241
Employees Worked With
Richard "Buddy" Moore
March 09, 2019
GREAT SERVICE - FRIENDLY EMPLOYEES I brought my Jeep in without an appt and they still were able to accommodate a last minute oil change and tire rotation. They even fixed the recall al I brought my Jeep in without an appt and they still were able to accommodate a last minute oil change and tire rotation. They even fixed the recall although I told them they didn’t have to do it that day because it was already getting late & didn’t want to have anyone stay longer if they didn’t need to. I normally worked with Cory & he is always friendly & helpful but this was my first time working with Buddy, he did a great job too and I was very satisfied with his help! More
by Lorincht
Employees Worked With
Richard "Buddy" Moore
March 03, 2019
Coolant leak Ram 1500 It took a few service visits to find the problem. Eventually the EGR cooler was the problem. Cory kept me informed and took care of the problem. It took a few service visits to find the problem. Eventually the EGR cooler was the problem. Cory kept me informed and took care of the problem. More
by TIMM243
Employees Worked With
Corey Graham
March 03, 2019
Customer service Always responsive to any of my vehicle needs. Family atmosphere all the time. I have been dealing with Klaben for over 20 years. First Jeep was from M Always responsive to any of my vehicle needs. Family atmosphere all the time. I have been dealing with Klaben for over 20 years. First Jeep was from Mark Kaiser. A great guy who passed away to soon. More
by Jpav
Employees Worked With
Other Employees :
Justin Stinnett, John Coco III, Carl Esker, Kim Devlin
February 28, 2019
They are always prompt and courteous. I have dealt with Klaben (Ram) service for multiple years on end, that's why I will continue to use them as my service techs. I have dealt with Klaben (Ram) service for multiple years on end, that's why I will continue to use them as my service techs. More
by EAGLETANK
