
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 14,711 reviews
Excellent Service I have never experienced such excellent service. After choosing my vehicle, Buddy actually delivered it, almost 100 miles away. Basically, I signed my I have never experienced such excellent service. After choosing my vehicle, Buddy actually delivered it, almost 100 miles away. Basically, I signed my name a few times. They took care of everything! More
Service I would not go anywhere else! I which from another dealer & I couldn't be happier! I will recommend this dealer to anyone who will listen! I would not go anywhere else! I which from another dealer & I couldn't be happier! I will recommend this dealer to anyone who will listen! More
Racist treatment I have trusted my Car to Klaben for about 10 years. I sent my Son to get the works service. His appointment was for 8am. He was there at 7:50. Other c I have trusted my Car to Klaben for about 10 years. I sent my Son to get the works service. His appointment was for 8am. He was there at 7:50. Other customers came and left and he was sitting about 3 hours and finally had to ask for my Car. The Service person Anthony felt bad about the long wait and did compensate by not charging for the service. I have spent a lot of money with this company and this treatment is awful. My Son left without paperwork, I don't know if the work was done or what was done. Mary Palmer More
Very Impressed!! During a recent service visit, we had the pleasure of meeting Rich Klaben (owner) and Tom Alcorn (Service Mgr). Its soooo refreshing to come across a During a recent service visit, we had the pleasure of meeting Rich Klaben (owner) and Tom Alcorn (Service Mgr). Its soooo refreshing to come across a dealership where integrity, honesty and customer service are truly just the normal way of doing business. Thanks to all!! More

Always a great experience at Klaben Ford Dave Mott and Richard Klaben worked together to get my new lease quickly approved with Ford Credit. Dave took time with me to find the vehicle I love Dave Mott and Richard Klaben worked together to get my new lease quickly approved with Ford Credit. Dave took time with me to find the vehicle I loved at a payment I was comfortable with. More
Explained all my purchase options in detail The best option for my wife and I, was to go with a lease. It was very well explained to us how it would benefit us and the details of how it worked. The best option for my wife and I, was to go with a lease. It was very well explained to us how it would benefit us and the details of how it worked. The sales staff did a great job working with us. I would definitely recommend Klaben ford to anyone! More

I had a great experience , the staff worked hard on getting me the best deal possible. I love my truck! JT is very trust worthy and I will always come to him for a vehicle. , the staff worked hard on getting me the best deal possible. I love my truck! JT is very trust worthy and I will always come to him for a vehicle. More
Professionalism at its best! We have been getting out cars at Klaben for over 12 years. Everyone from service to sales to finance knows their job , does it efficiently and always We have been getting out cars at Klaben for over 12 years. Everyone from service to sales to finance knows their job , does it efficiently and always with a smile More
2015 Explorer Does anyone really enjoy the car buying experience? Not many to be truthful, including me. I spent one year looking at Explorers. 3 months actively Does anyone really enjoy the car buying experience? Not many to be truthful, including me. I spent one year looking at Explorers. 3 months actively reaching out trying to find the right fit. After countless hours of research, dozens of phones calls and a couple of near misses, I hooked up with Tom Nicodemus at Klaben. I had inquired about an Explorer and received a couple of phone calls from Tom. When we got down the final details, Tom left no stone unturned. He made sure to answer every question I had, even calling and answering on his days off. He was very helpful on the interstate transfer of vehicles. At the end of our deal, I felt Tom had evolved from salesman to friend. This was a very pleasant experience to say the least. We appreciate everything Tom and Stephanie did for us. Thanks! More

First ever pleasant experience buying a car Totally frustrated after visiting several dealerships, a friend introduced me to Jeff at Klaben. I have a situation where a car not only has to wor Totally frustrated after visiting several dealerships, a friend introduced me to Jeff at Klaben. I have a situation where a car not only has to work for me but it also has to accommodate my handlicapped son. Jeff went out of his way to ask questions about my son and his wheelchair. He also paid a lot of attention to what I liked in the first car he showed me. He called and brought another car to my home the next day that he thought might work better. He seemed to remember every comment I'd made and the car he brought to my house turned out to be perfect. He even let me drive it to my son's to make sure the wheelchair fit. I have never dealt with a salesman like Jeff. He made the whole car buying experience stress-free and actually pleasant. Everything he promised, he did and more. Everyone I spoke to at the dealership was professional and friendly right down to Christie who set up my financing. Klaben is a great place to deal! More