Klaben Ford Lincoln

Awesome custumer service Very helpful and caring service. Worked through the whole process with Ty Davis and he was excellent. He helped do all of the pre approving over the p Very helpful and caring service. Worked through the whole process with Ty Davis and he was excellent. He helped do all of the pre approving over the phone since I had a 4 hour drive to actually see the car. Everything was ready and clean when I arrived; even received a phone call to see if our drive was going okay. Will definitely recommend to friends and family. More

Service work Mona has always been my service person. She understands my busy work schedule and get me in and out in quick time. Many times we drop the vehicle off Mona has always been my service person. She understands my busy work schedule and get me in and out in quick time. Many times we drop the vehicle off are on our way to work in less then 10 minutes More

Great service They do a great service. I hate paying to maintain my car, but it is part of owning a vehicle. Wouldn't want to go elsewhere. They do a great service. I hate paying to maintain my car, but it is part of owning a vehicle. Wouldn't want to go elsewhere. More

Excellent The people I work with at Klaben are very professional and great to work with. And all the Machanics that work on my trucks are very professional and The people I work with at Klaben are very professional and great to work with. And all the Machanics that work on my trucks are very professional and very knolageable. Thanks More

Excellent experience We traveled from the Cincinnati area to purchase from Ty Davis at Klaben, my girlfriend started the process by inquiring on our new focus online. Ty We traveled from the Cincinnati area to purchase from Ty Davis at Klaben, my girlfriend started the process by inquiring on our new focus online. Ty was very helpful on getting us set up with a affordable payment and setting the car on "hold" for a few days until we could drive up for a test drive and purchase she mentioned she felt like she had a lot of trust in him and we hadn't even met face to face yet only thru verbal conversation on the phone. Prior to arrival Ty gave us a call about 45 min before our appointment and checked to see how our drive was coming along, and when we arrived to Klaben the first thing we noticed was the friendly atmosphere. I'd like to mention how easy the entire process was and how polite and patient Ty was with us going over the vehicle features,explaining warranty and vehicle info. I'd personally like to thank Ty for helping us get set up in a new vehicle without a hassle and not once thru the entire process did I feel like Ty or the Klaben team was being pushy with a sale this felt good as we our younger buyers. I'll defiantly make the trip again to purchase another vehicle in the future. More

Car leasing review Dealer went out of his way to make sure I found a bigger car around the same price I was paying for my last lease. Dealer went out of his way to make sure I found a bigger car around the same price I was paying for my last lease. More

Quick, Efficient and hasslefree I was visitng the dealership in order to buy our my lease on my Escape. I had a very short window to get this donw and they made is extremly easy. T I was visitng the dealership in order to buy our my lease on my Escape. I had a very short window to get this donw and they made is extremly easy. They had all the paperwork that I neded completed and ready for me to sign. I have leased several cars atthis dealership and this was the easiest car purchase I have ever made. Chris Moldas has always been my salesman at Klaben and I would recommend him to anyone. More

A Positive Experience I walked into the dealership not expecting to buy a new car that day. I had been to several other dealerships and knew what I wanted and had a general I walked into the dealership not expecting to buy a new car that day. I had been to several other dealerships and knew what I wanted and had a general estimate of what I was willing to spend. I was greeted before I entered the door and asked for Doug Beavers who had been recommended by my employer. Unfortunately he was unavailable at the time but Buddy Moore took me for a test drive and did an excellent job describing the car's features to me. He then made me a price offer and had my trade in appraised. He also showed me the Carfax report for my trade. In the meantime Doug arrived and negotiated an offer that met my expectations. Buddy removed all my things from my trade in and put them in the new car. They accepted the trade in even though I did not have my title with me. Doug then picked up the title from me at work the following day. The atmosphere is the dealership was pleasant. Everyone was friendly. It was clean and bright. I was taken to the service department and introduced to Mike Brandvold who is to be my contact person there. Everything there was also clean and bright. The waiting area looked like a pleasant place to wait while your car was serviced. They have also followed up to make sure that everything is going great with the new car and to answer any additional questions that I might have. More

Used vehicle purchase Salesmen made it easy to purchase vehicle . Good selection of used and new trucks. Salesmen were prompt and courteous,they made visit pleasurable. Goo Salesmen made it easy to purchase vehicle . Good selection of used and new trucks. Salesmen were prompt and courteous,they made visit pleasurable. Good experience,satisfied. More

Another Quality experience! My wife and I have been purchasing vehicles from Klaben Ford since 1996 (20 years). We have had the same salesman in every purchase, Chris Moldas. T My wife and I have been purchasing vehicles from Klaben Ford since 1996 (20 years). We have had the same salesman in every purchase, Chris Moldas. This speaks volumes, in today's society, where does anybody shop for anything for the last 20 years. Knowledgable employees, no pressure sales tactics, clean and friendly environment, quality vehicles, and a company that stands behind its customers. Great support after the sale and genuinely concerned about your satisfaction with purchased vehicle. We highly recommend Klaben Ford and recommend that you ask for Chris Moldas. More