Klaben Ford Lincoln

"Easy and Fantastic" Bob Paytas new exactly what I wanted and needed in a vehicle. He made the transition into my new ride easy and painless. This is my second purchase Bob Paytas new exactly what I wanted and needed in a vehicle. He made the transition into my new ride easy and painless. This is my second purchase with Bob and Klaben and will continue in the future. More

Slaes professionalism, knowledge, and exemplary service, Even though we would be purchasing a Ford vehicle through a 3rd-party fleet service, (hence not through Klaben), my wife & I stopped by Klaben Ford to Even though we would be purchasing a Ford vehicle through a 3rd-party fleet service, (hence not through Klaben), my wife & I stopped by Klaben Ford to compare two different Ford models. Klaben’s sales representative, Gene Kallmeyer, approached us and, even though he would not be making a sale, he still provided excellent service. He took the time to understand our needs, compare vehicle features and allowed us to test-drive each model. Kudo’s to Gene for his professionalism, knowledge, exemplary service, and a job well done. More

This dealership has priority in customer satisfaction! I was in a 2014 Escape lease. The sunroof exploded randomly while driving. Even though Ford would not pay for the sunroof, my concerns were heard by M I was in a 2014 Escape lease. The sunroof exploded randomly while driving. Even though Ford would not pay for the sunroof, my concerns were heard by Mr. Klaben & Roscoe about feeling safe driving it again. They were very understanding and I am now driving a 2016 escape (no sunroof) at an incredible deal! They went above & beyond to satisfy my concerns!! I will definitely purchase from Klaben again and recommend them to everyone! They proved that their customer satisfaction & my safety were their priority! What a great feeling! More

New truck Roscoe took great care of me. Set up an appointment, came in and it was an hassle free experience and I'm leaving with a great truck at a great payme Roscoe took great care of me. Set up an appointment, came in and it was an hassle free experience and I'm leaving with a great truck at a great payment. More

Great dealership and great sales service from Chris Moldas. My wife and I didn't need to shop around when buying our new Fusion. We headed to Klaben, again, and received the same courteous and professional serv My wife and I didn't need to shop around when buying our new Fusion. We headed to Klaben, again, and received the same courteous and professional service as before. Our salesman, Chris Moldas, treated us with respect and true professionalism. A great experience. A special thanks to Tyler Kline for his additional help. More

Klaben Body Shop Over the last few years we have used the Klaben Body Shop in Kent, Ohio on three occasions. Each repair was expertly done. Steve Workman provided us w Over the last few years we have used the Klaben Body Shop in Kent, Ohio on three occasions. Each repair was expertly done. Steve Workman provided us with an accurate estimate and our vehicle was ready on schedule. Keep up the good work Klaben Body Shop! More

The 12,000 miles check up The staff are friendly, courteous, on time with their predictions, and costs are reasonable. No up sales!! I come from Lakewood and appreciate the n The staff are friendly, courteous, on time with their predictions, and costs are reasonable. No up sales!! I come from Lakewood and appreciate the no hassle service. More

Excellent This was the best car shopping experience ive had! I worked with Terry Baughman, and he was honest, helpful and personable. He really made car shoppin This was the best car shopping experience ive had! I worked with Terry Baughman, and he was honest, helpful and personable. He really made car shopping an enjoyable experience. The other four dealerships i visited didn't compare. I would absolutely reccommend Terry and the dealership to a friend. More

I had actively been looking for a new car for a month. I visited several dealerships, but was most impressed by the time and attention JP Marozzi gave me. He was not only courteous and professional, but ver visited several dealerships, but was most impressed by the time and attention JP Marozzi gave me. He was not only courteous and professional, but very knowledgeable about the Taurus. It was important to me that he took the time to answer my questions and treat me as a serious buyer. I wasn't sure what model I wanted, and as I test drove several different models, he enthusiastically explained the features of each. It's pretty obvious he likes his job and enjoys working with customers to make sure they are well informed buyers. I would highly recommend JP Marozzi as a professional salesman to work with. More

Wonderful experience! Dan Peters was our salesman. He is so in tune to our needs. He knew what type of car we wanted and had some waiting for us when we arrived. He knows h Dan Peters was our salesman. He is so in tune to our needs. He knew what type of car we wanted and had some waiting for us when we arrived. He knows his cars inside and out and was very informative. The entire experience was easy,fast, and very relaxed. Would highly recommend Dan and Klaben Ford. More