Klaben Ford Lincoln

Great Car buying experience I enjoyed the wonderful service that was offered here. I went in not knowing if I would get approved for a lease and walked out with a brand new 2016 I enjoyed the wonderful service that was offered here. I went in not knowing if I would get approved for a lease and walked out with a brand new 2016 car. Great place with great customer service. More

Great all around experience! Left with exactly what i wanted Roscoe was more than helpful with accommodating my vehicle leasing needs. I decided to get out of making payments towards owning a vehicle and into le Roscoe was more than helpful with accommodating my vehicle leasing needs. I decided to get out of making payments towards owning a vehicle and into leasing a vehicle. Roscoe made this happen for me the the same day i decided to make the switch. I left with exactly what i wanted at a payment i was comfortable with. I would absolutely recommend the Klaben Auto Stores, and if you want to have a good time while getting into a new vehicle, make sure to ask for Roscoe Woodberry. - Brett Young, Proud new driver of a 2016 Ford Explorer More

Fantastic Service I recently bought a 2016 Ford Focus from the Klaben Ford Lincoln dealer in Kent, OH. Everyone there was really nice and helpful, and upfront about eve I recently bought a 2016 Ford Focus from the Klaben Ford Lincoln dealer in Kent, OH. Everyone there was really nice and helpful, and upfront about everything. These guys aren't trying to fast talk you or pressure you to do something you don't want to. Rosco and Don were especially helpful in setting me up with my new ride. I would recommend them to anyone. More

Recommendation of Excellence Best service I have received from a car dealership. I was working with two different dealers on two different car brands. I test drove a Lincoln with Best service I have received from a car dealership. I was working with two different dealers on two different car brands. I test drove a Lincoln with Roscoe and explained my loyalty to Vandervere. He never once critcized them but stayed focus on what his company had to offer. He took the time to go over all the features shared some past experience of vehicles. I gave him the figures I was looking for and even though on that day I could not get the terms I needed Roscoe stayed in touch watched out for my best interest and was able to get me a vehicle that exceeded my expectations. I have purchased my last 4 vehicles from another dealer and I am proud to say I have moved on to join the Lincoln family. Thanks to Roscoe I got one of my dream cars. Looking forward to the next one. More

Extraordinary I give this dealership the best rating on the scale, the customer service at this location COULD NOT POSSIBLY get any better. Not only that, but the o I give this dealership the best rating on the scale, the customer service at this location COULD NOT POSSIBLY get any better. Not only that, but the offers that Klaben provides are remarkable. It's ultimately idiotic to not at least consider this company. Danny Sawyer is extraordinary, I will never hesitate to recommend him. More

Always the best service! FROM SERVICE TO SALES, ALWAYS THE BEST! MIKE COONEY CARES AND AIMS HIGH TO MAKE SURE WE WERE TAKEN CARE OF!!! HE KEEPS US COMING BACK ! FROM SERVICE TO SALES, ALWAYS THE BEST! MIKE COONEY CARES AND AIMS HIGH TO MAKE SURE WE WERE TAKEN CARE OF!!! HE KEEPS US COMING BACK ! More

Did not feel pushed at all When I walked into Klaben Lincoln sales floor I was greeted by Joe Bellian. I told him the car I was interested in. Joe went an got the car an began When I walked into Klaben Lincoln sales floor I was greeted by Joe Bellian. I told him the car I was interested in. Joe went an got the car an began to tell me all about it. He continued while I drove an after we got back. Joe showed me how to work the many controls an button on the car. There was at no time any pressure from Joe to get this car. I did end up getting it with his help. Any time I have a question I do call Joe an he always gets a answer for me. I tell my friends to go to Klaben an look up Joe cause he'll take care of you. More

Amazingly Fun Because of amazing customer service provided by Eban Wicks and Tom Nicodemus. They were both extremely knowledgeable, friendly and fun. They were genu Because of amazing customer service provided by Eban Wicks and Tom Nicodemus. They were both extremely knowledgeable, friendly and fun. They were genuine sales people who were real and fun to talk to. No robotic sales, just real people spending qaulity time and effort with their customers. Thank you Eban and Tom. I know I will be back to purchase again when the next vehicle needed :) More

Best Experience ever!!! Wow, not sure that I can hit on everything that made this the best experience ever. Dave and Kenny, are simply AWESOME and the number 1 reason for ma Wow, not sure that I can hit on everything that made this the best experience ever. Dave and Kenny, are simply AWESOME and the number 1 reason for making this the best car buying experience ever. The day started with my plan to buy out the Fusion that I had been leasing. I was convinced that this was the best deal for me and was not going to be derailed. So, Kenny and Dave, listened patiently and respectfully to what I thought was the best deal for me. Then, they hit me with an offer that I just could not believe. So, my wife and I continued questioning it, and thinking what is the catch. We finally realized after discussing (without pressure from either Dave or Kenny) how that what we wanted definitely was not the best for us to take, and that they truly had our best interest at the top of their list and not just making a sale. Talk, about restoring our faith in salesmen and the whole car purchase process. They, could have gone with what I thought was right (which would have been easier for them, and not so great for me). They never smirked, laughed or made me feel that what I was requesting was not close to being a good deal for me. They repeatedly said, we are here to do what you want, but they would walk away feeling that they did not provide us (the customer) with the best deal. I really can’t say enough about Dave or Kenny –but want to again thank you and say God Bless you both. I also want to thank the Klaben family as well, you are top notch in every way. The atmosphere you have developed at Klaben Kent Lincoln is outstanding – top notch. Dave and Kenny are exceptional, everyone that we came across the 2 days that we were there made us feel at home, everyone we came across was smiling and always engaging in friendly conversation with my entire family. Thank you! Can't say enough about you guy's and love the Certified Pre-Owned and my 2015 Ford Fusion -- thank-you!!! More

Doug carter This is the second car that I purchased from Doug Carter, a great experience, I will continue going to Doug for all of my automotive needs!! I will al This is the second car that I purchased from Doug Carter, a great experience, I will continue going to Doug for all of my automotive needs!! I will also pass Dougs name on to all of my family and friends!! More