Klaben Ford Lincoln

Excellent Mike answered all our questions in a way we could understand. Every person we encountered was very kind and patient. Mr. Klaben even came in to meet u Mike answered all our questions in a way we could understand. Every person we encountered was very kind and patient. Mr. Klaben even came in to meet us. More

A Happy Return Customer This is my second time working with Klaben Ford in Kent, and for the second time my wife and I left with a great deal on a Ford Escape. Many thanks go This is my second time working with Klaben Ford in Kent, and for the second time my wife and I left with a great deal on a Ford Escape. Many thanks go to Don Batten for leading us on the sale, and for Doug Beavers who came to assist Don. I came in with an idea of what I was looking for in my next car, and both salesmen helped achieve that vision! More

Two new cars Kenney King called to let us know that Lincoln had some terrific deals available and we could trade our 2014 MKZ and MKX for 2016 models and not incre Kenney King called to let us know that Lincoln had some terrific deals available and we could trade our 2014 MKZ and MKX for 2016 models and not increase our lease payments.Two days later we drove our new vehicles home following extensive orientation to the automated controls and sync systems. Great experience and smooth transaction. More

Great Experience This was the first car we bought from Klaben, but it won't be the last. Dave Mott was our salesperson and we were able to complete most of the paperw This was the first car we bought from Klaben, but it won't be the last. Dave Mott was our salesperson and we were able to complete most of the paperwork through email and text. I found him very knowledgeable and liked working with him. There was absolutely no pressure. He was well prepared when we arrived to pick up our car. It was ready waiting for us and looked great. Reviewing and signing all of the paperwork took less than 10 minutes. At the end, Dave gave the best product demonstration I've ever experienced and learned some some tips about our other car. More

I love my new (used) car! I wouldn't go anywhere else. Mike found me exactly what I was looking for, answered all my questions and made sure I was happy with my choice. It wa I wouldn't go anywhere else. Mike found me exactly what I was looking for, answered all my questions and made sure I was happy with my choice. It was a great experience. More

Great buying experience - I love these guys They are knowlegable, honest, and attentive to details. Any and all Ford purchases will be through Klaben in the future for my family. Ask for Tom i They are knowlegable, honest, and attentive to details. Any and all Ford purchases will be through Klaben in the future for my family. Ask for Tom in Sales - he is fantastic. And August is the best detailer in the business! More

No worry used car purchase We worked with Nate Bryant to purchase a used Ford Explorer. We typically purchase new, but Nate showed us how the Ford Certified Pre Owned program w We worked with Nate Bryant to purchase a used Ford Explorer. We typically purchase new, but Nate showed us how the Ford Certified Pre Owned program would allow us to find a super clean late model Explorer at an attractive price and because of the extended warranty have the peace of mind that comes with buying a new .Nate is the real deal. He makes you feel like his main focus is not making the sale, but making sure you are completely satisfied instead. More

Customer Service Danny Sawyer and Andy from Klaben Ford in Kent are always good to us. We came in to trade in my car previously purchased at this same dealership. This Danny Sawyer and Andy from Klaben Ford in Kent are always good to us. We came in to trade in my car previously purchased at this same dealership. This would be the third car purchased using Danny as our "go to guy". He and Andy were able to get us a good deal on a 2016 Ford Focus XE lease, take our trade and provide us with many coupons and rebates for a low down payment and low monthly payments. We adore Danny and he will always be the person we see when purchasing our cars. Shout out to Roger in finance for getting us in and out quick with paperwork signing! More

Dogs Gone Auto! Let me just say, Matt is super nice and helpful! When my mother and I came to the dealership to get a new car; he was the one who helped us out. Matt Let me just say, Matt is super nice and helpful! When my mother and I came to the dealership to get a new car; he was the one who helped us out. Matt listens to his customers and treats them like family and a person. He does not treat them like another dollar sign. My mother and I are on a fixed budget due to my disability. Matt made sure I was comfortable in the car, along with helping us understand what we needed. Along with getting our new/used car that was a 2014 Ford Focus; he also helped me medically along with Terry (or the "principal" I call him) because I had a seizure. Between Matt and Terry, they made buying a car fun! Not to mention we talked about our dogs! It is safe to say that Matt is an amazing dealer! I recommend him, Terry, and this dealership to everyone!!!!! More

Fantastic Salesman and the greatest Service! I cannot say enough good things about Nathaniel Bryant . I called from North Carolina looking for a quality used vehicle for my brother. Nate went abo I cannot say enough good things about Nathaniel Bryant . I called from North Carolina looking for a quality used vehicle for my brother. Nate went above and beyond to help me find the perfect vehicle and assisted my brother in picking up his new car. As soon as I connected with Nate at Klaben, he did all the work and I knew I was working with a reputable top notch Dealership. I highly recommend Nate, he's extremely knowledgeable, caring, and a great asset to the Klaben Sales Team! More