Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 13,489 reviews
Ty is very friendly and personal. He goes above and beyond to get what you want. Ty was my salesperson years ago and I felt very comfortable going back. I will recommend Ty to all my friends. beyond to get what you want. Ty was my salesperson years ago and I felt very comfortable going back. I will recommend Ty to all my friends. More
My recent purchase of a certified used car at Klaben was an excellant experience thanks to working with Matt Hryb. I looked at numerous vehicles and Matt was extremely patient and knowledgeable. Matt answer an excellant experience thanks to working with Matt Hryb. I looked at numerous vehicles and Matt was extremely patient and knowledgeable. Matt answered my questions honestly and thoroughly. The entire process was done efficiently, with little wait time. He showed me the vehicles available and did not push me into something I did not want. This was not my first purchase from Klaben and it certainly will not be the last . The service department is excellent and caring. After having a problem some years ago with a vehicle (not) purchased at Klaben, the service I recieved was unbelievable. Richard Klaben himself got involved and my concerns were promptly and completely taken care of. I am 100% satisfied with Klaben. Their staff of sales and service people are the most professional in the business. I will never go anywhere else for a purchase or service again. More
Tex is the best, he always has a smile and if you need anything or have a question he is a phone call, text or email away. I purchased my Ford Focus from him I love it. My first Ford so I am a FORD GIRL anything or have a question he is a phone call, text or email away. I purchased my Ford Focus from him I love it. My first Ford so I am a FORD GIRL NOW. Two months later my husband purchased a Ford Focus from Tex. I recommend him to everyone I know. Your the best Tex thank you for ALL your help! Betty More
I would recommend Klaben to anyone looking to purchase a car. Ty Davis made the experience of purchasing a vehicle very smooth and pleasent. He was knowledgable and professional and made me feel like he w car. Ty Davis made the experience of purchasing a vehicle very smooth and pleasent. He was knowledgable and professional and made me feel like he was on my team. I am glad that I chose Klaben. More
When I need service I call Mona, She is sooooo nice, always has a smile and willing to help. When I call to make an appt for my Focus she always works around the date and time that fits my schedule. T always has a smile and willing to help. When I call to make an appt for my Focus she always works around the date and time that fits my schedule. Thank you for the great service Mona YOUR THE BEST! Betty More
Roscoe is the most down to earth salesman I have ever dealt with. Klaben is the friendliest and most professional place to shop. They really treat you like family. dealt with. Klaben is the friendliest and most professional place to shop. They really treat you like family. More
Ty Davis with Klaben was awesome, he understood my current situation and was able to work through solutions to get me the vechile that I wanted and could afford. The overall experience I had with this current situation and was able to work through solutions to get me the vechile that I wanted and could afford. The overall experience I had with this dealership was just amazing, courtesy and understanding goes a long way and this was the best experience I had when visting a dealership, he was not just trying to make the sale like other car salepersons I know. He worked with me all the way and he listened. I would recommend Klaben and Ty Davis to everyone. More
I purchased my first vehicle from Tex Welch when I bought a red 2010 Escape. Other family members had purchased vehicles from Tex before and gave him a great rating. in 2012 I decided I wanted a bigger, mo a red 2010 Escape. Other family members had purchased vehicles from Tex before and gave him a great rating. in 2012 I decided I wanted a bigger, more powerful engine so I bought a silver 2012 Escape ... again from Tex. Then low and behold, Ford decided to change the style of the Escape in 2013, so naturally I had to trade-in again and I bought a ruby red Escape. I promised my husband that I'd keep this one for a few years, but will definately look Tex up when I am ready to buy again. Tex had every car I purchased from Klaben, ready when I got there and the paperwork was on its way to completion too! He did a great job of making the car buying experience pleasant. The Customer Service department were very organized during the time Ford recalled the 2013 Escapes due to engine overheating. Great job, Klaben! More
I got my first lease from this salesman and he was very helpful and friendly in a situation that is very intimidating to a young man. He was very thorough in explaining which fees were what and why I was p helpful and friendly in a situation that is very intimidating to a young man. He was very thorough in explaining which fees were what and why I was paying them. He worked with me to get the best possible deal available. Would love to get a Ford Explorer from him when the time is right! More
Tex Welch did an outstanding job in getting me into my lease on a new F 150 . He explained everything clearly and explained all of the controls in my truck before i left . I received 2 keys , 2 tote bags lease on a new F 150 . He explained everything clearly and explained all of the controls in my truck before i left . I received 2 keys , 2 tote bags and a full tank of gas . You might think this to be standard practice but it is not .Be warned ,other dealers do not go these extra steps from my experience . My hats off to the entire staff that i dealt with at Klaben . They follow the excellent business standards that Mr Klaben has put in place . The customer is always first . I highly recommend Klaben and Tex Welch if you are ready to buy a vehicle . John Sigmund More