
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great Service and Patience JP was extremely helpful and patient with us. Did everything he had to to get us into the car we wanted for the price we could afford. Spent his entir JP was extremely helpful and patient with us. Did everything he had to to get us into the car we wanted for the price we could afford. Spent his entire afternoon working with us and even spoke on the phone to our families to assure them that we were in good hands. Great great service and will definitely recommend and be buying our next car from this location. Wish I had bought my last car from here. More
My new car. I was very satisfied with my expirence while at klaben ford. Doug was very helpful and very patient with my situation and all my questions. I was very satisfied with my expirence while at klaben ford. Doug was very helpful and very patient with my situation and all my questions. More
Great experience! We are very satisfied with our 2015 Ford Fusion purchase! The selection was good and there were plenty of car dealers available to help us. We are very satisfied with our 2015 Ford Fusion purchase! The selection was good and there were plenty of car dealers available to help us. More
LOVE MY FUSION Bob Paytas was not your normal salesman. He was NOT pushy at all. He explained everything and helped me to make a GREAT decision. I previously owne Bob Paytas was not your normal salesman. He was NOT pushy at all. He explained everything and helped me to make a GREAT decision. I previously owned the Ford Taurus - actually three of them so it was a tough decision buying a Fusion over the new Taurus. The new Fusion basically is the old Taurus. Bob spent extra time with me at delivery explaining the multitude of things the car does. Even had to meet with him later to "retrain" me. Definitely will refer him to others and return to him when I purchase my next Fusion. Always have Klaben service my vehicles too. They are very competent. More
Bob Paytas is Salesman and Friend Bob is very friendly and knowledgeable salesman. He goes above and beyond to help his customers. When we have a question we know we can call him and Bob is very friendly and knowledgeable salesman. He goes above and beyond to help his customers. When we have a question we know we can call him and if he doesn't have the answer he will find out for us. We have recommended our children to him so now he is a "family friend". More
2015 Fusion My husband and I are leasing another Ford Fusion from Klaben. My family has been doing business with Klaben for 30 years, and each time I can't say e My husband and I are leasing another Ford Fusion from Klaben. My family has been doing business with Klaben for 30 years, and each time I can't say enough. You are treated as family. I had a bump in the road with Klaben, but Matt Hryb, and Kenny King, made sure that bump was smoothed out and they couldn't do enough for us. Matt made sure my phone was set up in my car, and went over all the details of my new Fusion. Again Klaben is the place to go. More
Bob Paytas all the way !!! Bob Paytas is more than just your salesman. He is the BEST!!!! He won't send you off in a clunker. all the way !!! Bob Paytas is more than just your salesman. He is the BEST!!!! He won't send you off in a clunker. More
Kenny found a way to make it happen Kenny King has been my salesman on 2 previous occasions - great experiences both times. Last weekend, I found myself in a pickle. My 15 year old vehic Kenny King has been my salesman on 2 previous occasions - great experiences both times. Last weekend, I found myself in a pickle. My 15 year old vehicle suffered a major engine event. Not wanting to put the necessary money into a car that old, my wife and I called Kenny. I explained our situation - we still had a year to pay on the Fusion we bought in 2010, but I needed a second vehicle. I laid out the parameters to Kenny what I would like. He listened and came back at me with the truth. He told me the first scenario I had in mind was not going to work, but he had an alternate plan geared to what I had told him. We negotiated a couple of different scenarios. Knowing the boundaries I asked him to work within, Kenny showed us a 2014 Focus that my wife fell in love with. Step 1 - Mama's happy. Step 2 - The negotiation. At the end of the night, I had upgraded from a 4 year old and 15 year old car to a 4 year old and a new car for just $13 a month difference. After everything was agreed to, I thanked Kenny for calming my frazzled nerves. He is a father with adult children as I am. I told him "Do you know the peace of mind you just gave me because my wife and kids now have a safe, reliable vehicle to ride in?" Kenny didn't need to answer, he just smiled and nodded his head. He completely understood. Selling cars is his job, but he is a wonderful, caring compassionate man. My wife and I are lucky to be considered his friend as well. Thanks, Kenny - you're the best! When we came back the next day to finalize all the paperwork, Christine was fantastic to work with. Very professional, and yet very easy going and approachable. Now all that is left to do is enjoy our Focus! More
Buying from klaben was easy! Buddy and Tom was very professional ,buying my 2015 mkc lincoln was easy. I would highly recommend to look them up. Will definitely do my car buying f Buddy and Tom was very professional ,buying my 2015 mkc lincoln was easy. I would highly recommend to look them up. Will definitely do my car buying from them in the future More
Terry Baughman This was my daughter's (Ehren's) first new / used car she purchased on her own. I knew she would be in good hands with Terry Baughman. Thank you Terry This was my daughter's (Ehren's) first new / used car she purchased on her own. I knew she would be in good hands with Terry Baughman. Thank you Terry as always for the great service. Sandi Buchanan More