Klaben Ford Lincoln

Excelent Service I am a long time customer of Kim Wolfram from back when she worked at Clarke Ford. I was very impressed with her people skills and when Clarke closed I am a long time customer of Kim Wolfram from back when she worked at Clarke Ford. I was very impressed with her people skills and when Clarke closed I followed her to Klaben where she stilll remains one of the best Service Advisors I have had the pleasure of dealing with. We purchased a 2014 Focus from Klaben through Matt Hryb. I was impressed with the courtesy he showed us. I always recommend Klaben to anyone who is looking for a vehicle or needs quality service. Keep up the good work! More

Collision Center Effectivness In a time when you needed to bring in your vehicle due to a mishap, Steve Workman at the collision center led me through the process which made the is In a time when you needed to bring in your vehicle due to a mishap, Steve Workman at the collision center led me through the process which made the issue less stressful. He was set me up with a favorable appointment. Steve is a professional (and dressed the part) who is very knowledgeable. He explained to me what needed to be done and the approximate time that would be needed for the repair. The repair was seamless and I was pleased with the showroom appearance when my truck was returned to me (mats were even cleaned from winter salt). At time of pick-up, Steve was prepared made sure that I was happy with the result which made my entire experience at the Klaben Collision Center favorable. For those that read this review your take away should be the organization and workmanship at this location. More

Klaben is top notch from sales to service. I purchased my 2013 Escape from the Klaben dealership. The sales team is very friendly, knowledgeable and patient! I trust the service of my Escape t I purchased my 2013 Escape from the Klaben dealership. The sales team is very friendly, knowledgeable and patient! I trust the service of my Escape to Kim Wolfram and the service department. More

Dan Peters I cannot say enough about how Dan Peters made this car buying experience a great one. He was so personable and friendly and made sure I got the vehic I cannot say enough about how Dan Peters made this car buying experience a great one. He was so personable and friendly and made sure I got the vehicle I wanted. He even came to my house to put the new plates on and programmed my garage door opener. He is a true professional and my in-laws recommended him because they have dealt with him before. More

Klaben Comes Through Again My wife and I knew exactly which 2015 Ford Escape we wanted and were determined to get the lowest possible price. We did the research on line and stu My wife and I knew exactly which 2015 Ford Escape we wanted and were determined to get the lowest possible price. We did the research on line and studied the inventory of five area dealerships. Having purchased our last three cars at Klaben we decided to bring the research and blue book value for our trade in making Klaben our first stop. We have had such a great buying experience with Dave Mott, our salesman, that I went right to his desk. What I like about Dave Mott and Klaben is that there is no drama. These folks are strait shooters and are not playing any games. Dave respected that my wife and I did the research and that I expected to get the most competitive price from him. We got an amazing deal at Klaben on our new purchase. From the minute I walked in Dave and the entire staff was pleasant, informative, and helpful. It is easy to be a loyal customer at Klaben when they consistently give you the best price around. More

Made buying my first car super easy Tom Nicodemus was such a great help! Answered all of my questions up front. He was very friendly and I would recommend him to anyone. Tom Nicodemus was such a great help! Answered all of my questions up front. He was very friendly and I would recommend him to anyone. More

Great service every time Mona has always greeted me with a smile and great knowledge of her job. Service is always exceptional. The Loyalty Link card saves me every time. Mona has always greeted me with a smile and great knowledge of her job. Service is always exceptional. The Loyalty Link card saves me every time. More

Committed to excellence A fantastic job! Having purchased numerous vehicles from Klaben it's the kind of service we receive from Steve at the body shop that keeps us coming b A fantastic job! Having purchased numerous vehicles from Klaben it's the kind of service we receive from Steve at the body shop that keeps us coming back. Honest, professional, and committed to excellence is the standard from this young man. He goes above and beyond to insure the job is done right and the customer is completely satisfied! He is an asset to this company and I, along with my entire family, will continue doing business there. Gene, in sales, Mike, in service, and Steve, in the body shop are a true winning team! Thank you. More

Best Car Buying Experience I've Ever Had Joe was excellent! He went above and beyond to show me all the features of the car I was considering. My friend and I stopped at his dealership first Joe was excellent! He went above and beyond to show me all the features of the car I was considering. My friend and I stopped at his dealership first because I was interested in the Ford Fusion. We planned on going to other dealerships because I was interested in other cars and never got there. I explained to him what I was looking for price wise and also what I was looking to get on my trade in. He came back to me with a better offer than what I asked for. I didn't have to go back and forth on numbers with him at all. I had a mandatory meeting I had to attend the day of my purchase and he got everything ready for me while I was at my meeting. I came back and was there only an hour to sign papers, get my cell phone set up through my car and leave. He met every promise he set. I am a corporate trainer and part of what I train is customer service. I wish I had him at my company as an employee because of his amazing customer service. I left the dealership that day with his business cards so I could give them to other people. My friend who was with me throughout the experience had also told numerous people that it was the best car buying experience she ever saw as well. I will be back to see him for my future cars! More

Tex is the best! Lets face it, shopping for a new vehicle can be stressful and overwhelming. Tex made it a straight forward, pleasant experience. It was like buying a Lets face it, shopping for a new vehicle can be stressful and overwhelming. Tex made it a straight forward, pleasant experience. It was like buying a truck from a old friend. We have leased and purchased two vehicles from Tex and when it comes time for the next one, we will definitely go see Tex. I also feel confident in recommending him to friends and family that are in the market to buy a Ford. More