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Klaben Ford Lincoln

Kent, OH

5.0
15,897 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,897 reviews

September 27, 2022

I LOVED my visit to the Quick Lane! Easy to schedule an appointment when other places were scheduling out several weeks. The lobby was clean, the coffee was good, and in a short amount More

by M. Hatten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

September 27, 2022

I was in a bind at the last minute before going on my vacation. I found a flat tire and nobody could get me in. Jeremy Webster and the Quick Lane team told me to come down and got my tire fixed! I could More

by M. Hatten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Klaben Ford Lincoln responded

Hi, our Staff works hard to go the extra-mile for our valued guests! Please let us know if there is ever anything else we can do for you! Safe travels!

September 27, 2022

I went in thinking that I could only afford one of the lower end used vehicles. Stew was my sales representative and he listened to my concerns and answered all my questions. He recommended taking a look More

by Adelle W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bolyard, Stewart Wincek
Sep 29, 2022 -

Klaben Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

September 27, 2022

Thanks to Joe for the quick turn around today. So happy to work with you. More

by KLAYKO47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : To my service technician... thanks, Karil
Sep 29, 2022 -

Klaben Ford Lincoln responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 26, 2022

Fantastic customer service from start to finish! Tyler worked with me every step along the way explaining and communicated everything being done. All employees I spoke to and dealt with were frien More

by dmancl38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
Sep 28, 2022 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 26, 2022

We take our car to Klaben for needed service and we always get the best care for our car and the service department staff are great More

by Janet T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
Sep 28, 2022 -

Klaben Ford Lincoln responded

Hi Janet, we're happy you found our staff to be so supportive during your experience here at Klaben Ford. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 24, 2022

Very satisfied with the service and with Mona she took great care of me and in a timely manner. More

by Jennifer Reed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Klaben Ford Lincoln responded

Hi Jennifer, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 24, 2022

Great dealership! Very much enjoyed the no pressure sales. I walked away from other dealerships because of this and Klaben was great. More

by ctshaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Sep 26, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 24, 2022

I was very impressed with the staff of your dealership. And the place was very welcoming. More

by jmillertexan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angela Mazzagatti
Sep 27, 2022 -

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

September 22, 2022

Employees were kind and caring. Our car was repaired honestly and quickly. Definitely recommend their services. More

by lorikscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Workman
Sep 24, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

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