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Klaben Ford Lincoln

Kent, OH

5.0
15,681 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,681 reviews

July 13, 2022

We have a long history with Ford in multiple states - Louis at Klaben is far the best I've worked with. We purchased 2 cars and have a Bronco on the way. More

by Robyndo5525
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 13, 2022

Took the extra time to make sure I had me questions answered! Great ambassador for the dealership! More

by Dthoreson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

July 13, 2022

Will not take my car anywhere besides here. Joe and the team are efficient and trustworthy and have been for many years! More

by Terbel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!

July 13, 2022

Very friendly, took care of us and didn’t have us there all day . Luke was very friendly More

by Haselowjohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke DEEGAN , Denise Miller
Jul 14, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

July 12, 2022

had rain guards on did a great job put on a wire we needed for the wheelchair lift More

by boop73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Klaben Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

Jul 14, 2022 -

boop73 responded

boop73@hotmail.com

July 12, 2022

Scott was so kind and low-pressure about the entire process. I’m forever a Klaben Ford customer thanks to Scott. More

by Marah Brammer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Burghardt
Jul 13, 2022 -

Klaben Ford Lincoln responded

Hi Marah, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

July 11, 2022

This dealership is courteous, timely, efficient and friendly. They do an excellent job in meeting the needs of their customers in a professional way. More

by celestiagibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Klaben Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

July 10, 2022

Dealership was very professional and friendly. Employees very willing to answer questions. Delivery process was quick More

by Ron Wood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller, Douglas Lewin
Jul 12, 2022 -

Klaben Ford Lincoln responded

Hi Ron, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 08, 2022

Very polite took me in on time and did the job I brought it in for. Very clean and nice waiting room. Informed me that I need something done the next time. More

by jhuber11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
Jul 11, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 08, 2022

Great customer service ! !! Called and needed help with putting decals on new truck. They asked how fast I can be there for them to put them on. Was done in a few minutes More

by Portage County
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Workman
Jul 11, 2022 -

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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