Klaben Ford Lincoln

Warranty repair Came in to have the PCM updated because of a sensor variable not within range. They found a bad sensor and replaced it as well. It took a little longe Came in to have the PCM updated because of a sensor variable not within range. They found a bad sensor and replaced it as well. It took a little longer than I thought but, kept me updated throughout the process. More

Overall a satisfying experience. I recently bought a 2016 Ford Edge from salesman CJ Wright. Right from the start of the buying process CJ was so friendly and helpful. He showed us se I recently bought a 2016 Ford Edge from salesman CJ Wright. Right from the start of the buying process CJ was so friendly and helpful. He showed us several different SUVs from the Explorer to the Edge. He let me test drive them and was very knowledgeable about them and all the different features they had. I eventually decided to buy a 2016 Edge. CJ pretty much ran circles around for 2 days to get me the best deal and into a vehicle that I love and in my budget. Overall my experience with CJ and Terry Colbert was a satisfying one. I would definitely recommend working with CJ Wright when buying a car. He also expressed to me several times if I had any questions or concerns that he would be there to help me. Thank you again to everyone at Klaben Ford and especially CJ Wright. More

It was great, I would recommend Klaben Ford & Mike Cooney to Service was great. Mike made the process very easy. I would reccomend him to anyone & everyone! I was very impressed with the service i got. Service was great. Mike made the process very easy. I would reccomend him to anyone & everyone! I was very impressed with the service i got. More

Very Satisfied Nate was a big help on our recent lease. He took the time to understand our needs and he located the exact vehicle we were looking for. Nate coordin Nate was a big help on our recent lease. He took the time to understand our needs and he located the exact vehicle we were looking for. Nate coordinated Paperwork and Delivery and things went very smooth. Nate's communication skills are very good; we would certainly recommend Nate to anyone interested on Ford or Lincoln. More

Great sales team - enjoying the vehicle! I was in the market for a vehicle and sent my requirements online to Klaben via the website. Very quickly Louis responded via text, asked a few quest I was in the market for a vehicle and sent my requirements online to Klaben via the website. Very quickly Louis responded via text, asked a few questions and sent links to an SUV that matched what I wanted. He made sure I had all the info I needed but didn’t hound me. Later we stopped in just to drive the car and worked with Brandon (Louis was tied up). After a great experience he gave us a good deal and we decided to purchase the car right there. Honestly that wasn’t the plan - I didn’t even bring my checkbook! Of all the cars I’ve purchased this was the most positive experience I’ve ever had. So far I really like the MKS. Ended up getting a Dealer Certified 2017. More

Great experience We had a great experience buying our first truck with CJ from Klaben! We visited the dealership with an open mind on a Friday- not sure if we wanted a We had a great experience buying our first truck with CJ from Klaben! We visited the dealership with an open mind on a Friday- not sure if we wanted a sedan or a truck- and we came back to purchase an F150 on Monday. CJ was knowledgeable, responsive, friendly, helpful and never "pushy". We're so happy we decided to buy a truck and everyone at Klaben made it a positive experience. More

First Klaben experience This was my first time purchasing a vehicle from Klaben. I had the pleasure of dealing with Louis Polos. I had inquired about a used Ford Fusion. M This was my first time purchasing a vehicle from Klaben. I had the pleasure of dealing with Louis Polos. I had inquired about a used Ford Fusion. Mr. Polos was quick to respond and answer any question I had regarding the vehicle. Mr. Polos also made sure that the vehicle I inquired about met my needs, or if any other vehicle the dealership had might better suit my needs. Mr. Polos also explained the purchasing process and set up a date/time to meet. The customer service level of Mr. Polos was excellent. At the day of the test drive, Mr. Polos explained the features of the vehicle, and during the test drive, pointed out several features that would aid in operating the Fusion. During the test drive, Mr. Polos was personable and made sure the Fusion still met my needs. Mr. Polos made the car buying experience a great one. From his prompt responses to questions via email, to making the buying process pleasent, he is an asset to this dealership. Denise Alcorn was the fiance officer I dealt with. Denise was very personable and carefully explained every piece of paper that I signed to close the deal. Denise also made sure that I understood every thing I signed and even went over a couple of things that I did not underdstand. Denise is very patient and is an additional asset to this dealership. I would definitely purchse another vehicle from this dealership. More

required 60k maintenance So far everyone that I have had contact with at Quick Lane was very courteous and helpful. The work done on my vehicle seems to have been done correct So far everyone that I have had contact with at Quick Lane was very courteous and helpful. The work done on my vehicle seems to have been done correctly and in a timely fashion. Like the fact that Quick Lane is open on Saturdays and you don't need an appointment. More

Outstanding Communication CJ reached out to me regarding buying a new F150. I wasn't motivated to get a new truck but he quickly convinced me to look and take some time to eva CJ reached out to me regarding buying a new F150. I wasn't motivated to get a new truck but he quickly convinced me to look and take some time to evaluate the Ford rebates on the 18' stock trucks. CJ went beyond my expectations to put a deal together that fit my financial constraints. I highly recommend seeing him if you go to Klaben Ford. More

INCREDIBLE TEAM!! PHENOMENAL EXPERIENCE!! I was in need of a good car and was referred to Doug Carter at Klaben Ford. It couldn’t have been a better experience. Doug was easy going, straight f I was in need of a good car and was referred to Doug Carter at Klaben Ford. It couldn’t have been a better experience. Doug was easy going, straight forward and knowledgeable. He helped me get into a great car and with the help of Denise Alcorn in finance, I got it at a fantastic rate that was in my budget. Thanks to these guys for all their help. I’ll hope this is the beginning of a long and beautiful relationship between me and Klaben Ford, and I will be referring potential buyers I know to them as well. More