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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
1,070 Reviews
Call Service Center (330) 369-4444

1,070 Reviews of Klaben Ford Lincoln of Warren - Service Center

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January 13, 2022

Ive bought a few good cars from this dealership and dont plan on going anywhere else for any of my car needs....i appreciate the good service..thank you More

by amber.cochran11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
Report | Print
Jan 15, 2022 -

Klaben Ford Lincoln of Warren responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

January 11, 2022

Excellent and prompt service. All issues thoroughly explained to me in a courteous and friendly fashion. More

by runner26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
Report | Print
Jan 15, 2022 -

Klaben Ford Lincoln of Warren responded

Hi, we are happy we could make your experience a positive one! Thanks for your business! Take care!

January 10, 2022

Had a problem which was promptly taken care of to my complete satisfaction. Great people. More

by JIMANDBEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Repula also gets 5 stars. Terrific salesman and great person as is Mike Klaben., John Renier, Ben Williams
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Jan 15, 2022 -

Klaben Ford Lincoln of Warren responded

Hi, we are happy we could make your experience a positive one! Thanks for your business! Take care!

January 06, 2022

I came in and was complaining about a noise when I accelerate from a dead stop and they found the problem and had a fix within an hour More

by jmart687
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Williams
Report | Print
Jan 15, 2022 -

Klaben Ford Lincoln of Warren responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

January 04, 2022

Thank you very much. Working great now. Staff is very knowledgeable and friendly. It didn't take very long to replace the part either. More

by tford5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Renier, Ben Williams
Report | Print
Jan 15, 2022 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 27, 2021

The brake light went out on my car, and my daughter didn't want me going to Auto Zone even though it would have been cheaper. The service was very good and polite. More

by vhamner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Williams
Report | Print
Jan 15, 2022 -

Klaben Ford Lincoln of Warren responded

Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

December 20, 2021

Great customer service at Klaben Ford Lincoln of Warren. Their service department is great at getting you in and out for service. More

by hlb2394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
Report | Print
December 15, 2021

The service men are always so nice and helpful. Very customer oriented and friendly. Prompt service, too. More

by J4PAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Renier, Ben Williams
Report | Print
Dec 16, 2021 -

Klaben Ford Lincoln of Warren responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

December 13, 2021

Scheduling my appointment was easily done online, they were prompt to get my car in and out, and they had a comfy waiting area with leather chairs, wifi and a TV for entertainment. More

by Lindsey.cook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Collins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2021 -

Klaben Ford Lincoln of Warren responded

Hi Lindsey, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

December 13, 2021

Klaben great in Customer Service. Thank you Service Department for your assistance on my issue. More

by Ray S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Renier
Report | Print
Dec 15, 2021 -

Klaben Ford Lincoln of Warren responded

Hello Ray, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Have a great day!

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