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Klaben Ford Lincoln of Warren - Service Center

Warren, OH

4.8
997 Reviews

997 Reviews of Klaben Ford Lincoln of Warren - Service Center

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May 19, 2021

Scott was great! very nice and helpful and even though they had a lot cars that day, he still had a great attitude towards me and other customers. More

by miss_t.kendall11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021

I have been dealing with Klaben Ford Lincoln of Warren since the middle 80's. I find their service department is one of the best I dealt with I have purchased cars from Cleveland to Pittsburgh, PA since t More

by Jim in claims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Valesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Arden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Burk
May 12, 2021

Robbie and Micheal Jr did a great job. Great customer service and very friendly. Quality of work was a 10. Thanks. Will be back when I need serviced again. More

by josephsidoti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Siefert
May 06, 2021

Great bunch of people, customer service is job one !! Xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx xxxx More

by SKIP92555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mundell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Papantonakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Arden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Basista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Urban
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Siebenaller, parts
May 03, 2021

Klaben is always helpful when ever I call to set up an appointment or have a question about a recall. The get my truck in and out quick and clean More

by SD90MAC8522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Klaben Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie
April 30, 2021

MY SALES PERSON (RC) IS SUCH A NICE GUY. EVEN THOUGH MY LINCOLN IS A 2019 THAT JUST TURNED 5K MILES. RICH STILL SHOWS ME HOW TO USE THE READ OUTS. THE THING IS ONE BIG COMPUTER AND I AM 93 AND ??? More

by SCUTSMAIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Cupp
April 27, 2021

I've purchased several vehicles from Klaben Ford and I have never had an issue with any aspect of the work force, from sales to service . . . everyone's great ! I will be making another purchase real soon More

by Sdavidruggiero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Burk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl Fauvie
April 23, 2021

The Service Dept, always does a good job - I am always pleased with the job. My car was picked up on time and brought back within an hour very friendly service man. More

by NDEFABIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Renier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Klaben Ford Lincoln of Warren responded

Thank you for the positive feedback and kind comments.

Apr 24, 2021 -

NDEFABIO responded

John Renier always is friendly and does a good job. He deserves all 5's for his service. The form is confusing with the first star being a one and the last star being a 5. I clicked the wrong star thinking it was for a good job, my mistake.

April 22, 2021

Always have a wonderful experience at klaben Ford! Staff are friendly and seem knowledgeable! Definitely would recommend them to family and friends! Thanks for your service! More

by fattcarl66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

Great bunch of guys working in the service dept. they took car of my issuers and were very professional along with the salesman I’ve been dealing with. More

by CMICHELAKIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Urbania
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Renier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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