" positive experience"
They make you feel at home, I mean from the Service Dept to the Management. A smile from their employees are worth a thousand words.. Keep it up Originally, my Daughter told me about Klaben Ford, I always liked the Ford Explorer- I didn't need one but I'm so glad I purchased it.,
Danny was very friendly, had very good knowledge of all the cars, finance options. We will certainly consider visiting him again when we are in the market again.
"2018 Ford Escape"
Shopping for a new car at Klaben Ford was an excellent experience. With the help of Sales Person Paul Eberst and owner Michael Klaben I was able to purchase the color of the car I wanted with all the features I requested as well as within the price range desired. They definitely treat customers with respect and honesty. Shop at this dealership for the best service.
"Great sales team!"
We had another great experience buying a car from salesman Mike Powell. We have purchased four cars from him over the past few years. He knew exactly what we were looking for, so he matched us with the perfect 2015 Ford Explorer. We'll have another driver in our family next year, so I'm sure we'll be back again soon!
"Another GREAT experience with Klaben!!"
This marks the third time we've bought a new vehicle at Klaben Ford Lincoln in Warren. Having done business with them both on the sales and the service side for several years, I can say with authority that Michael Klaben and his team are the very best in the area. We have never gone into their business without receiving a warm welcome, good advice on vehicle choices and available options, and better pricing that we expected. Their service department is top notch, and they will stay with an issue as long as it takes to make it right, and ensure that you're satisfied. I've gotten consistently solid, well considered advice, and cost-effective recommendations on tires and replacement parts from their Service Manager; we wouldn't even consider taking our vehicles anywhere else for service.
"richard cupp are salesman was very helpfull "
Richard was very helpful in showing cars available and checking there lot located in Kent Ohio. also Michael Klaben Jr was very helpful in explain some of the cars features
"Very good, great service and beautiful car. I would this de"
Very good service and I would recommend this dealership to everyone. I am looking forward to driving my new car. I will tell everyone the great treatment I received.
11/1717 /Want to let to whom it may concern to recognize Staff member in sales Mike Urbania for an outstanding service buying a new car.As Always being a customer of This Ford Dealer I have had another great experience.Mikes professional mannerism should be rated up and beyond the call duty of call.Every time I request Mike ,do to his heart is 100 percent for the customer. He's a good listener to his customers thoughts and needs and works hard to beable to come through for them. Being A veteran of The Navy he demonstrated his Patriotism.By talking to his boss who is the owner of Klaben Ford. They both made it possible for me to walk out the door ,and to get into a brand-new car for the concerns of my safety. I will always go back to Kalben Ford my first choice . Mike is an excellent access and he is my first choice. Because he cares about his customers.25 words wasn't Enough to express my feelings. Thanks to all envolued Respectfully
(RET)Marion I. Terpening,PO2/HM2 USNR
"Great experience "
- John Bortmas
This is a recap of my day at Klaben Ford. I called the dealership to talk to my salesman Mike Powell to find out he was off that day so I left a message, sure enough he called back from his home and we discussed my planned purchase briefly and he said he would go into work and he would call me when he arrived there. Mike called to let me know he was there and got the needed info from me and started the paper work , I told him I was on may way and wanted to test drive the vehicle which he had running and warmed up when I arrived. I test drove the vehicle and we came to an agreement on price and bought. Mike Klaben was there and made the numbers work it was nice to deal with the owner. the finance part was done by Nick and he was very pleasant and informative on extended warranty policies.
I would just like to say thanks to all involved with the purchase of my truck.
Mike Klaben and Mike Urbania are the best. Mike Klaben is so lucky to have a great salesman like Mike Urbania. Great people. Very comfortable environment.