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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,313 Reviews

5,313 Reviews of Klaben Ford Lincoln - Service Center

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January 24, 2022

Being a newer Lincoln owner, Klaben has been fantastic with my needs. From oil changes, to upgrades, they have been very professional and very helpful. Brandon has always been helpful and always makes sur More

by svcrazybones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pritchett
Jan 27, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brandon here at Klaben Ford! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 22, 2022

In for an oil change and tire rotation at Quick Lane and the staff was ready for me at my appointment time. The staff is always friendly and ready to give you tips on how to get your car to run better and l More

by BILLICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alisea Kight
Jan 24, 2022 -

Klaben Ford Lincoln responded

Hi Billick, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2022

The people at Klaben Service Center work very hard to make sure the issues you have with your vehicle are resolved and that you are happy with the outcome. More

by Brownta24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pritchett
Jan 25, 2022 -

Klaben Ford Lincoln responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 21, 2022

Quick lane was able to get us in 30 mins before closing and stayed 15 mins late and patched our tire without giving us the run around. This is our 2nd visit there and we’re great both times. We will be goi More

by fried0076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick lane express
Jan 24, 2022 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

January 21, 2022

Always treated nicely with good service as promised. Recommend Kim to relatives for honest, straightforward service. More

by johnnyfree
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

January 20, 2022

We had a warning light come on and they said it had a lot wrong. They took my husband home and were very nice. More

by MLSOZ21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Klaben Ford Lincoln responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 19, 2022

Excellent dealership.Mike Brandvold works in the service department and has always been kind and courteous to me.All around the service has been excellent. More

by Hoovey77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Klaben Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 19, 2022

I find the dealership and Service Department personnel extremely friendly and helpful. I have received excellent service and support from Klaben; keep up the good work! More

by ZACK1852
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Klaben Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

January 19, 2022

Great service great people and very helpful and caring. Mike made suggestions so I would not run into problems down the road if I didn't get some things done on my vehicle. really appreciated it. More

by Juice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Juice responded

Great place to get a vehicle and all services

January 18, 2022

Body Shop Manager Artie and his staff did an outstanding job of repairing our damaged 2014 Ford Explorer. More

by rockylj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Workman
Jan 20, 2022 -

Klaben Ford Lincoln responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

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