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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,309 Reviews
Call Service Center (330) 673-3139

5,309 Reviews of Klaben Ford Lincoln - Service Center

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December 18, 2021

Mike was very helpful in telling me what I needed and what recalls there is on my car. More

by JOERUMMY13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 18, 2021

Very nice and knew exactly how to fix my problem. Had a recall done at another dealer and had same problem. Klaben knew just how to fix the problem. Mario was extremly courteous. Will bring my truck back f More

by cmcginnis2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
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December 17, 2021

They made car work easy to have done. They advertise on a radio station I listen to and they met my expectations. Very nice to work with and I feel honest. More

by lilfecek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 16, 2021

Professional, done on time. Friendly service. Answered all my questions. Explained the entire of labor involved. More

by MHARRIS2511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 15, 2021

Easy to work with, efficient, great prices, & reliable-that’s Klaben Ford! Best prices on tires around! I will always be a customer. More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curt Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Blake, Mario Palomba
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Dec 15, 2021 -

Klaben Ford Lincoln responded

Hi Sandy, we are very happy to have provided you with such a positive experience! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 15, 2021

I appreciate the thorough work to diagnose and resolve the problems that were presenting with my vehicle. More

by cnmay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pritchett
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Dec 16, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. Thanks again for your business! Take care!

December 15, 2021

The Kent Quick Lane always does a great job on whichever of our cars we bring in. More

by iraceslowcars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sandy
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Dec 16, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 14, 2021

Very friendly staff. My work was completed before my expected timeframe. I love working with Kim Wolfram More

by KATHRYN TINKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2021 -

Klaben Ford Lincoln responded

Hi Kathryn, thank you for your kind review; we are happy to pass along your comments to Kim here at Klaben Ford! We hope to be of service to you again! Take care!

December 09, 2021

This dealership has provided timely service with my first vehicle and my second vehicle which I currently own. Mario hqs worked with me since the beginning and has been nothing short of kind and greeted me w More

by Maxim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pritchett, Mario Palomba, Tyler Schultz, Ryan Ries
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Dec 11, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

December 09, 2021

I love this dealership. Great service and outstanding staff. This is the number one place I trust to take care of my car. More

by jjcharton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Bujorian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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