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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,356 Reviews

5,356 Reviews of Klaben Ford Lincoln - Service Center

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March 10, 2021

My car had a tire inflation problem. I had no appointment, but they worked me in and probably saved me from a road side breakdown. Thanks! More

by SHIAREMPRESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2021

Tyler is always great to work with for the servicing of my Explorer at the Klaben service center. We have taken our last 3 explorers there for all maintenance and service. More

by FBSIKONJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Bellian, Tyler Schultz
March 10, 2021

Love love love Klaben. They made accommodations for me while my car was being serviced and got me on the road fast. Thank you for caring. More

by MARIALBURKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
March 10, 2021

Tyler was fantastic through the entire process i was kept up to speed on the status of the work throughout the entire process. I will be working with Tyler and the team at Klaben Ford for all of my service a More

by Cheryl11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Schultz
March 09, 2021

Drove from the east of Cleveland to have my car serviced by Klaben Ford Kent. Such a great experience! Tyler in the Service Department was exceptional to work with! He was very thorough and service could More

by Colene R.
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
March 09, 2021

The Klaben shop did fabulous work in repairing my Land Rover, and Artie - service manager - was affable and professional. It was a wonderful experience, and I felt as if the customer was valued and respec More

by KMARTI91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2021

I have been coming to Klaben for many years J C Crawford has always helped me and give me great deals they are very thorough and I have to get my car fixed or checkedI just got my oil changed and my car was More

by PGUPPY4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2021

I found Brandon to be professional and friendly. He provided accurate information in a timely manner. The repairs were also completed in a timely manner. More

by GHOZAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Brinko
March 08, 2021

Totally knowledgeable, professional & friendly! It was a recall and Kim explained everything about it. And that is fixed permanently so I didn't have to worry. I will be back as the occasions arise. More

by Jody Byrne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Schultz
March 08, 2021

I felt I was being listened to. Everything was very clean. I appreciated occasional updates of the progress of the repair work. I would certainly recommend this place to my friends. More

by LEENAGEOTTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sandy
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