Back

Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,377 Reviews

5,377 Reviews of Klaben Ford Lincoln - Service Center

Sort by
August 07, 2019

Factory Recall I brought my ‘16 Explorer in for some factory recall work and had zero issues with staff or quality of work. I am happy with Klaben. More

by EHOMA081126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario P.
August 07, 2019

Good service Klaben Lincoln Sales and service dealership provided a good service for my car. My wife and I would definitely use them again for our mechanical ne More

by FLAGARDE53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2019

Great experience Great service from start to finish. Mario was very good at communicating with us during the process. When we got our car back It had even been washed More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Palomba
August 06, 2019

Great service I had a seatbelt safety issue in my car. Klaben got me right in and had it fixed in the timeframe they originally told me! Tyler was great, even offer More

by Hjon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
August 05, 2019

Very good!! Service was very prompt and the car was ready when promised. Personnel were knowledgeable and very courteous. I was very pleased with their responses More

by dadiomh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
August 04, 2019

Piece of cake Tyler was very helpful and great at keeping me informed as to what was going on. While service worked on my car, I was able to get work done in the wa More

by steve.sedlock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
August 03, 2019

Customer for life Brandon is top notch. Excellent service for the last 8 years! From repairing my Chrysler Crossfire to Lincoln MKZ he never fails to deliver. Recommend More

by Jjsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Brinko
August 03, 2019

Kept working until it was completely fixed "Repairs" got complicated, but the staff kept me in "loaners" , and kept me posted as to what was going on. Staff was committed to having everything d More

by davev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2019

Wonderful Experience I had to get a few recalls done on my car. They supplied me with a very nice rental for a few days while they worked on it. My Service Advisor kept me More

by MandaB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pritchett
August 02, 2019

Recent service visit I had an intermittent problem with the air conditioning system on my 2014 F150. Kim was able to interpret my symptoms and record them on the repair or More

by Landvette62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
328
...