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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,359 Reviews

5,359 Reviews of Klaben Ford Lincoln - Service Center

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September 19, 2017

Great Everyone was very nice, professional, friendly and very informative. They checked everything to make sure it was only a faulty battery and nothing cau More

by duffyarmi3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
And a young man in service department last name was Peters, 5 stars., Daniel Peters, Kyle Sott
September 19, 2017

Great service, Klaben has been my vehicle dealer of choice since coming to Ohio more than 25 years ago. I use Klaben service because of the professionalism and cou More

by MCYork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2017

It was okay. I brought my car to this Ford dealership after bringing it to Liberty Ford in Brunswick. They were a lot more helpful then the Brunswick Ford. They ex More

by kofcarci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
September 18, 2017

Out of a jam Kim Wolfram explained some puzzling things to me. She made sure I got everything handled to my satisfaction. Together, we followed up on a guick check More

by BigMy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 17, 2017

Great place My service writer was knowledgeable, friendly and up to date on my service records. It was a fast and reliable place to have service performed, with More

by JRPAX
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Floyd Bowen
September 14, 2017

Easy and smooth The service department has good communication between technician, service associate and customer. I was well informed daily of progress or problems. I More

by TLSIRLOUIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2017

Collision Repair Excellent communication and quality of repair. Steve and Artie made the entire process and experience go very smoothly. Kudos to the tech that did t More

by CLEVFAN06
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Workman
September 13, 2017

Very prompt and courteous They were all friendly, helpful and prompt. I have always come to Klaben for oil changes, etc. They have always been helpful with questions and servic More

by stalouie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember names but they were all helpful
September 09, 2017

Great service! Friendly and knowledgeable service. Everything was handled very professionally and quickly. The truck looked brand new when the repairs were done. Eve More

by Cheryl Kotkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Workman
September 09, 2017

Excellent service and rep KIm was so nice and extremely helpful, even anticipating things I needed from my car when I dropped it off. EXCELLENT SERVICE AND GREATLY APPRECIATED More

by DC446534
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
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