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5,391 Reviews of Klaben Ford Lincoln - Service Center
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July 05, 2017
Punctured tire. Eben, (my lease salesman), introduced me to Michael (in service). I am not sure if his last name. He took my car to evaluate problem. He came back Eben, (my lease salesman), introduced me to Michael (in service). I am not sure if his last name. He took my car to evaluate problem. He came back and told me tire could be fixed and I would not have to purchase a new tire. I was very thankful for their prompt and friendly service. Thanks again. Carole Righter More
by CRIGHTER
Verified CustomerEmployees Worked With
Eben Wicks
July 05, 2017
Warranty repair on TBI Great service and it is always fixed right.I have always felt I was in good hands with Mona.And is always goes the extra mile for me, Great service and it is always fixed right.I have always felt I was in good hands with Mona.And is always goes the extra mile for me, More
by Joemeter
Employees Worked With
July 04, 2017
Lincoln MKS Service Appointment was made to fit my schedule. Maintenance work completed in a short time, great service person.(Joe French). Comfortable waiting area. Over Appointment was made to fit my schedule. Maintenance work completed in a short time, great service person.(Joe French). Comfortable waiting area. Overall excellent service. More
by RICHARDDNELSON
Employees Worked With
July 03, 2017
bruce caudill Made appointment as I requested and got me in and out in less than an hour Kim gave me complete review of services rendered and recommendations. Made appointment as I requested and got me in and out in less than an hour Kim gave me complete review of services rendered and recommendations. More
by BRUCECAUDILL
July 03, 2017
EXTREMELY COMFORTABLE They took care of the problem without any negativity. people treat you like they are your friend and they know their job. It is a very nice , cl They took care of the problem without any negativity. people treat you like they are your friend and they know their job. It is a very nice , clean, pleasant place to be waiting. More
by JPARKS005
Employees Worked With
July 02, 2017
Body work Work completed in a timely manner and the work was well done. Staff was friendly and answered my questions completely. Service center was clean and Work completed in a timely manner and the work was well done. Staff was friendly and answered my questions completely. Service center was clean and well maintained. More
by Bodywork
Employees Worked With
Steve Workman
July 01, 2017
Nice people and professional The car really looks great.my son is in my car away from home, so there is a lot of things that could go wrong with getting it repaired. I looked at The car really looks great.my son is in my car away from home, so there is a lot of things that could go wrong with getting it repaired. I looked at it for the first time 7/1. Nice job everyone. I appreciate it. More
by johnandbecky81
Employees Worked With
Body shop
June 30, 2017
Speedy As always, Kyle really takes care of me! Treating me like I'm the most important customer there. Thanks Kyle for giving me that special treatment! As always, Kyle really takes care of me! Treating me like I'm the most important customer there. Thanks Kyle for giving me that special treatment! More
by Truly Dumas
Employees Worked With
Kyle Sott
June 30, 2017
Service Everyone is always so nice and friendly! One thing that i was perturbed at was my vehicle was returned to me with absolutely NO GAS! It didnt even s Everyone is always so nice and friendly! One thing that i was perturbed at was my vehicle was returned to me with absolutely NO GAS! It didnt even say "zero" miles to empty. It showed a flat line. I thought that was pretty crappy seeing as how they had my car for 2 days and used up my gas and couldnt replace what they used. This has been the only bad experience i have ever had here! It seems there are alot of new employees. I dont think it was Don's fault, but rather the technician who worked on my vehicle. More
by Shelley
Employees Worked With
Don Xu
June 30, 2017
Flawless All electronics had gone out on my steering wheel. I was given a rental car and was not pressured to return in a set amount of time as I had a trip p All electronics had gone out on my steering wheel. I was given a rental car and was not pressured to return in a set amount of time as I had a trip planned to Dayton to watch my grandchildren. Don could not have been nicer. More
by t.grayson
Employees Worked With
Lincoln rental agent, Tom Nicodemus, Don Xu
