5,337 Reviews of Klaben Ford Lincoln - Service Center
Thanks Everyone was kind and courteous . The work was done in a timely fashion. Mona and Don were great! I won't hesitate to return again. Everyone was kind and courteous . The work was done in a timely fashion. Mona and Don were great! I won't hesitate to return again. More
Replacement of Rusty Door! My ford flex is 7 yrs. old with 53,000 miles. The drivers side door had been repaired twice while under warranty and now was again rusting! When the My ford flex is 7 yrs. old with 53,000 miles. The drivers side door had been repaired twice while under warranty and now was again rusting! When the door was sanded down to the metal, there were 3 holes,..I was told it had to be replaced. Mr. Klaben was very gracious and understanding and I was only required to pay a minimal charge for the replacement. I am completely satisfied with all of the staff and service given! I highly recommend Klaben Ford and expect to purchase from them again! More
oil change and tire repair The people are so friendly and the service is good. The service waiting area is very nice and comfortable so it makes the waiting easy. The people are so friendly and the service is good. The service waiting area is very nice and comfortable so it makes the waiting easy. More
Great! I had a great experience with Mike, he helped my car and I safely get back on the road. Truly felt like they treated me like family and kept me update I had a great experience with Mike, he helped my car and I safely get back on the road. Truly felt like they treated me like family and kept me updated and informed every step of the way! More
WOW the team at Klaben Ford really care With only 5000 miles, the front end of my 2016 Mustang was found to be out of alignment, and there was a vibration that the team diagnosed as a out o With only 5000 miles, the front end of my 2016 Mustang was found to be out of alignment, and there was a vibration that the team diagnosed as a out of balanced driveshaft. They ordered the replacement driveshaft and the 2 tires that were worn from the alignment problem. They were apologetic for the inconvenience for the time it took to get the parts and finish the repair. They are the BEST! More
Got the Works plus a recall was completed the same day. Was going to wait for the Works, but since there was a recall on the door hinges, I was given a rental for the day. All work was done by that afternoo Was going to wait for the Works, but since there was a recall on the door hinges, I was given a rental for the day. All work was done by that afternoon, so was able to go back and pick up my car. More
Very Impressed!! During a recent service visit, we had the pleasure of meeting Rich Klaben (owner) and Tom Alcorn (Service Mgr). Its soooo refreshing to come across a During a recent service visit, we had the pleasure of meeting Rich Klaben (owner) and Tom Alcorn (Service Mgr). Its soooo refreshing to come across a dealership where integrity, honesty and customer service are truly just the normal way of doing business. Thanks to all!! More
Service I would not go anywhere else! I which from another dealer & I couldn't be happier! I will recommend this dealer to anyone who will listen! I would not go anywhere else! I which from another dealer & I couldn't be happier! I will recommend this dealer to anyone who will listen! More
Racist treatment I have trusted my Car to Klaben for about 10 years. I sent my Son to get the works service. His appointment was for 8am. He was there at 7:50. Other c I have trusted my Car to Klaben for about 10 years. I sent my Son to get the works service. His appointment was for 8am. He was there at 7:50. Other customers came and left and he was sitting about 3 hours and finally had to ask for my Car. The Service person Anthony felt bad about the long wait and did compensate by not charging for the service. I have spent a lot of money with this company and this treatment is awful. My Son left without paperwork, I don't know if the work was done or what was done. Mary Palmer More
Personal Service I loved coming here and receiving personal service from Kim. My 9 yr old son had wrote a small book and she took the time to read it. Phone calls and I loved coming here and receiving personal service from Kim. My 9 yr old son had wrote a small book and she took the time to read it. Phone calls and follow up were great. I didn't have to call to see how things were going. Kim handled everything with excellence and I would highly recommend Klaben to anyone. More