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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,788 Reviews

4,788 Reviews of Klaben Ford Lincoln - Service Center

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April 17, 2016

Professional, courteous, and friendly Greeted in a friendly manner, listened to concerns, gave a price for services to be performed, helped with a rental car, and kept in communication wit More

by oldman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2016

Fantastic!!!!!!! The service was the best I have ever experienced. I was in and out in know time. Eric was polite and knowledgeable about the specials that I was entit More

by RAZZJ10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
April 15, 2016

Labor charges I needed a coolant bypass valve for my Ford Escape which cost $33 but the final cost was over $500 because of the labor charges. More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2016

Great Service Kim is an awesome service provider. She helps in any way possible and to keep your costs within your budget. Waiting area was under construction but More

by Workerbee12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April 14, 2016

Great Always a pleasure to visit Klaben.I have been a customer since 1991 and will continue to make my purchases there. Always excellent treatment from the More

by SYEONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 13, 2016

Excellent Service I have been going to Klaben for years for service on my vehicles. "Joe French" is my Service Advisor every time. He is professional and courteous and More

by MOON9777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2016

Ford Transmission Repair Great job and service! Mona is pleasant and honest to work with. Repair was on time as promised. I can't say enough about my excellent and professiona More

by MHARRISON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2016

Service Fast, courteous completed what needed to be done...since leasing my car, I have been totally satisfied with the services and the people that help me w More

by cmozap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason DeMarco
April 11, 2016

Very comfortable maintenance I sent my Ford Focus for transmission repair. Justin was very friendly and explained how they would do and how much time they would take very clearly. More

by yukeng.shih
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stevenson
April 11, 2016

Excellent Service Work Service Adviser Kim was on top of it keeping me informed and could not have been any better service and communication. Everything was more than perfec More

by JVARGA381
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
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