5,339 Reviews of Klaben Ford Lincoln - Service Center
Honest, fair, reputable I have purchased five of my last six vehicles from them. Sales team is honest and treats customers fairly. Their service department is awesome. Th I have purchased five of my last six vehicles from them. Sales team is honest and treats customers fairly. Their service department is awesome. They tell you what needs to be done and what can wait. In the past I did not have my service performed by a dealer, usually used an independent garage or did it my self. Dealership pricing has become more reasonable for some repairs but for others I can still do it myself for a lower cost for parts and still use quality parts. I tell my friends that if they are driving a Ford they should try Klaben for service. More
Awesome Experience Took my Fusion in for its first oil change since buying it used. The Service Dept was clean, indoors, and easy. Everyone was very helpful and there Took my Fusion in for its first oil change since buying it used. The Service Dept was clean, indoors, and easy. Everyone was very helpful and there was a large waiting room with comfortable chairs, some table chair sets, and some work stations with free wifi. They even provided coffee and donuts. Even the buying experience was amazing when I purchased the car. My mother (who was with me at purchase) has the same car but bought from a different dealer, and she commented on how much better the experience was at Klaben. I felt comfortable beginning to end both buying and servicing the car, and the service prices were reasonable. I highly recommend this dealership for anything from buying to servicing your car! More
Replaced rear 1/4 panel due to rust & repainted. The rust was bad on my driver side rear quarter panel and it needed to be replaced. The experience of the experts who worked on it were evident. The M The rust was bad on my driver side rear quarter panel and it needed to be replaced. The experience of the experts who worked on it were evident. The Managers helped me with any questions throughout. The new paint job is nearly invisible as they did an excellent job with blending. My car is '07. Even with the oxidation of 10 years in NEO, it's virtually invisible. I look forward to getting a thorough detail cleaning soon. More
NO WORRIES! YOU CAN BE ASSURED THAT WHATEVER SERVICE YOU NEED AT KLABEN, IT WILL BE DONE EXPERTLY AND TIMELY. THE SERVICE GROUP INCLUDING JOE AND MONA ARE READY A YOU CAN BE ASSURED THAT WHATEVER SERVICE YOU NEED AT KLABEN, IT WILL BE DONE EXPERTLY AND TIMELY. THE SERVICE GROUP INCLUDING JOE AND MONA ARE READY AND AVAILABLE TO HELP,ANSWER QUESTIONS AND MAKE SURE EVERYTHING IS RIGHT BEFORE YOU LEAVE. KEEP UP THE GOOD WORK! More
Not good Normally good. That day bad. The service guy was Eric who was let go. I reported my visit to Tom alcorn and he handlerd it and was sorry for my experi Normally good. That day bad. The service guy was Eric who was let go. I reported my visit to Tom alcorn and he handlerd it and was sorry for my experience. More
Kyle Scott Kyle sott, is a kind and easy to work with Service Advisor. If he does not know the answer, he knows where to find it. Great guy to work with. This vi Kyle sott, is a kind and easy to work with Service Advisor. If he does not know the answer, he knows where to find it. Great guy to work with. This visit was my first time at a Ford Service Center. Kyle took real good car of my 2008 Mustang. Will be returning in the future for more service and I hope to see Kyle and Klaben Ford real soon More
Always professional The staff is always professional and do what they can to make the customer happy. They listen with care and do everything they can to accommodate the The staff is always professional and do what they can to make the customer happy. They listen with care and do everything they can to accommodate the customer needs. More
Collision repair Our vehicle was damaged in a collision. The liable party was issued by USAA which referred us to Klaben. The work was estimated in a relatively short Our vehicle was damaged in a collision. The liable party was issued by USAA which referred us to Klaben. The work was estimated in a relatively short time during a visit. The work was scheduled, started on time and finished before I expected. The shop seems to be organized and well run. The work looks good. The staff was helpful. More
Very satisfying experience!!! From the moment I arrived until the moment I left, I was treated like I was an important part of their business!!! I needed an alignment that wasn't p From the moment I arrived until the moment I left, I was treated like I was an important part of their business!!! I needed an alignment that wasn't part of the regular 15,000 mile service, and went ahead and had it done while there. Even with the alignment, they still completed the work earlier than the time frame I was originally given!!! From check in to check out, things went smooth and I was on my way!!! More
Service experience at Klaben Ford I was very impressed my Service Advisor Anthony. He was very professional and courteous as was everyone else I came in contact with during my vislit. I was very impressed my Service Advisor Anthony. He was very professional and courteous as was everyone else I came in contact with during my vislit. More