4,788 Reviews of Klaben Ford Lincoln - Service Center
The Works Oil Change Service I am a returning customer to Klaben for 20+ years. I stopped into the service department with a coupon for "The Works" for $19.95. What a great valu I am a returning customer to Klaben for 20+ years. I stopped into the service department with a coupon for "The Works" for $19.95. What a great value from Ford! Everything checked out fine, but the service technician recommended new front brakes totaling $423. The existing brakes are not end of life since they were installed in June 2014 and have less than 10,000 miles of use. More
Excellent service - never been disappointed! Lived in Hudson for the past 38 years. Have used Klaben the same length of time. Have never encountered any service problems or difficulties. Have own Lived in Hudson for the past 38 years. Have used Klaben the same length of time. Have never encountered any service problems or difficulties. Have owned/leased six (6) different Explorers. All have been serviced by Klaben. Never had any problems or difficulties. All work done properly and on time. Never had any "unhappy events." Labor rates and parts prices are industry competitive. More
Loyal Customer I have the highest regard for Klaben Ford/Lincoln in Kent OH. I have been a loyal customer for MANY years because of their high quality service as wel I have the highest regard for Klaben Ford/Lincoln in Kent OH. I have been a loyal customer for MANY years because of their high quality service as well as sales! I have nothing but positive results on both fronts, and would highly recommend them! More
outstanding all persons involved with the services provided,consistently rise above expectations.I feel I am in good hands with knowledgable service staff that b all persons involved with the services provided,consistently rise above expectations.I feel I am in good hands with knowledgable service staff that begins with Kim Wolfram and finishes with all employees that have worked on my car. More
Friendly, fast service Klaben Ford service center has always been a wonderful experience. People are friendly and very thorough. I wouldn't trust anyone else to work on my v Klaben Ford service center has always been a wonderful experience. People are friendly and very thorough. I wouldn't trust anyone else to work on my vehicles after dealing with Klaben. Mike has excellent customer service and takes great care of us. More
Good, fast service The Ford service center has always done a great job with reliable qualified technicians and friendly courteous advisors. The recent 'Works' oil change The Ford service center has always done a great job with reliable qualified technicians and friendly courteous advisors. The recent 'Works' oil change and service was done much more quickly than I expected. More
Exceptional Service My service advisor Joe is awesome. Loretta at the office is awesome too. All keep you informed about your car during your visit. Exceptional Customer My service advisor Joe is awesome. Loretta at the office is awesome too. All keep you informed about your car during your visit. Exceptional Customer Service! More
Good experience They were good at explaining what they would do and honest about how long it would take. The loyalty link was helpful with the price They were good at explaining what they would do and honest about how long it would take. The loyalty link was helpful with the price More
Great service and great people Everyone that works here is great! They work with you around your schedule and always deliver a great service. Havent had any issue and the car always Everyone that works here is great! They work with you around your schedule and always deliver a great service. Havent had any issue and the car always looks great when they're done with it. Wouldn't consider going anywhere else More
service I was Satisfied with service and prompness of repair of my 2015 fusion . Eric was very friendly and nolegable. I was very happy to get my vehicle back I was Satisfied with service and prompness of repair of my 2015 fusion . Eric was very friendly and nolegable. I was very happy to get my vehicle back so soon . More