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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,788 Reviews

4,788 Reviews of Klaben Ford Lincoln - Service Center

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April 06, 2016

The Works Oil Change Service I am a returning customer to Klaben for 20+ years. I stopped into the service department with a coupon for "The Works" for $19.95. What a great valu More

by MIKE (from Ravenna, OH)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2016

Excellent service - never been disappointed! Lived in Hudson for the past 38 years. Have used Klaben the same length of time. Have never encountered any service problems or difficulties. Have own More

by 777BLEYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2016

Loyal Customer I have the highest regard for Klaben Ford/Lincoln in Kent OH. I have been a loyal customer for MANY years because of their high quality service as wel More

by LOHIOHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Peters
April 05, 2016

outstanding all persons involved with the services provided,consistently rise above expectations.I feel I am in good hands with knowledgable service staff that b More

by SKBRIGHTMEADOWS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2016

Friendly, fast service Klaben Ford service center has always been a wonderful experience. People are friendly and very thorough. I wouldn't trust anyone else to work on my v More

by KMDENNI2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2016

Good, fast service The Ford service center has always done a great job with reliable qualified technicians and friendly courteous advisors. The recent 'Works' oil change More

by WALT.POGORZELSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stevenson
April 03, 2016

Exceptional Service My service advisor Joe is awesome. Loretta at the office is awesome too. All keep you informed about your car during your visit. Exceptional Customer More

by SC10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loretta
April 03, 2016

Good experience They were good at explaining what they would do and honest about how long it would take. The loyalty link was helpful with the price More

by RAR959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Bellian, Eric Dyer
April 01, 2016

Great service and great people Everyone that works here is great! They work with you around your schedule and always deliver a great service. Havent had any issue and the car always More

by focus16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2016

service I was Satisfied with service and prompness of repair of my 2015 fusion . Eric was very friendly and nolegable. I was very happy to get my vehicle back More

by POE47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
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