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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,710 Reviews

4,710 Reviews of Klaben Ford Lincoln - Service Center

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May 22, 2013

I have been coming to Klaben for service on my Ford Flex for 3 years now and Mike Brandvold has taken excellent care of my vehicle. He is friendly and I receive excellent customer service every time I visi More

by julielazor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 18, 2013

I came in for my basic service. and was talking to mona about some sounds I was hearing she sent it back to a tech. he found the problem fast. then mona and the tech mike explained what should be done .sh More

by ron999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 14, 2013

We have taken our 2011 Lincoln MKX in to Klaben for routine maintenance and necessary improvements/upgrades for the (HORRIBLE) navigation system for the past two years. Mike Brandvold has gone out of More

by L1NCOLN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 10, 2013

I have been leasing Ford vehicles for several years and have worked with Bob Paytas on all of my transactions. I have also had my vehicles serviced at Klaben Ford. My expericences with the dealership a More

by lpaxton946
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Paytas
May 10, 2013

WE HAVE BEEN DEALING WITH kLABEN SINCE THE MID '90'S AND HAVE ALWAYS BEEN COMPLETELY SATISFIED. MIKE IS A GREAT SERVICE REP. ALWAYS EXPLAINING ANYTHING THAT NEEDS TAKEN CARE OF AND WHY. EVERYONE More

by PAULATRUCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 07, 2013

Our family has done business with the Klaben Automotive Group now for over 35 years and have always been impressed with the service and quality. My recent visit to service my vehicle was handled just as ex More

by gman73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 05, 2013

Always treat us with respect and always trying to save us money. We have bought several cars from Klaben and have our service done there. Mona has always tried to be helpful in every way. More

by jlitko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 02, 2013

I have used Klaben to take care of my cars for years now. Mike always does a great job of making sure my cars are well taken care of. More

by LynnDelatte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 02, 2013

I took my Escape into Klaben because a door catch was giving me problems when opening/closing the driver's door. I walked in and was met by a smiling and friendly face, which is a rarity these days. Mike More

by MatthewPriest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Brandvold
March 08, 2013

When I need service I call Mona, She is sooooo nice, always has a smile and willing to help. When I call to make an appt for my Focus she always works around the date and time that fits my schedule. T More

by Betty419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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