4,783 Reviews of Klaben Ford Lincoln - Service Center
I have been bringing my Lincolns here for many years now and wouldn't even think of going somewhere else. Kim Wolfram is the best service advisor to work with and will take exceptional care of you! and wouldn't even think of going somewhere else. Kim Wolfram is the best service advisor to work with and will take exceptional care of you! More
I was having "issues" with my brakes, another nationwide chain was unable to diagnose the problem. Took my Explorer to Klaben, which I should have done in the first place, and the problem was dis nationwide chain was unable to diagnose the problem. Took my Explorer to Klaben, which I should have done in the first place, and the problem was discovered and fixed! Have dealt with Klaben and Mona Crooks in the past, and have always been very happy with the care and service. I am never advised to purchase and/or fix things that are not necessary. Everyone is friendly and helpful at Klaben. My husband and I purchased a vehicle earlier this year from Klaben, and when another vehicle is needed we will definitely buy from Klaben again. Also, I will never make the mistake again of going elsewhere for service. Klaben does things right, and if there is ever a problem, they make it right. Thank you! More
The best service experience I have ever had. Danny and Kim went way above and beyond to help me get my car fixed. Thank you Kim went way above and beyond to help me get my car fixed. Thank you More
I communicated with Tex Welch recently when my mother was having problems with the transmission on her 2012 Ford Focus. She and my father purchased many cars from Klaben Ford through the years and most of t having problems with the transmission on her 2012 Ford Focus. She and my father purchased many cars from Klaben Ford through the years and most of them from Tex. They have always been very satisfied with the sales and service there. Tex has always been helpful, friendly and eager to please. He even picked up the car at my mother's house and took it for a test drive to see if he could experience the same problem she had been having when she drove it. Not only did the transmission problem get resolved quickly, it was done efficiently by the Service Department crew also. Thanks to all! More
Klaben Ford and Service Adviser Joe French always are friendly and professional. I know when I leave that service is completed properly. Thanks for the good work. friendly and professional. I know when I leave that service is completed properly. Thanks for the good work. More
Mona has the right personality for this job! She is professional and pays attention to detail. She is always willing to listen, help, and explain. professional and pays attention to detail. She is always willing to listen, help, and explain. More
Check engine light came on in our RV. Klaben Ford scheduled us on short notice and took care of the problem. Excellent service with updates throughout the process. scheduled us on short notice and took care of the problem. Excellent service with updates throughout the process. More
Took my car in to get oil change/tire rotation and some warranty work. Joe French scheduled my cars so I could drop the first off, get it serviced, and drop off the other to have work done on it when I pic warranty work. Joe French scheduled my cars so I could drop the first off, get it serviced, and drop off the other to have work done on it when I picked up the first car. Very convenient! I would recommend Joe every time for a pain free service experience. Also the mechanic that worked on my car was Greg Donovan. I ask for him every time. Fixed right the first time every time! More
Joe was very friendly and gave all the information that I needed. Was very pleased with the service and the great attitude of all the employees. needed. Was very pleased with the service and the great attitude of all the employees. More