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5,377 Reviews of Klaben Ford Lincoln - Service Center
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December 16, 2016
Basic and Warranty Service Took my car in for oil change and tire rotation along with follow-up with transmission recall, during oil change they noticed an oil leak on the top o Took my car in for oil change and tire rotation along with follow-up with transmission recall, during oil change they noticed an oil leak on the top of the engine. They replaced the seal under warranty, tested the clutch in transmission and will be replacing. I'm very happy with the prompt courteous service I always receive and will continue to take me vehicle to Klaben for all my service needs. More
by Bookbug1125
Verified CustomerEmployees Worked With
December 15, 2016
Excellent repair work Steve and the staff at Klaben Ford did an excellent job to repair my silver 2006 Corolla. I have been told that silver paint can be difficult to matc Steve and the staff at Klaben Ford did an excellent job to repair my silver 2006 Corolla. I have been told that silver paint can be difficult to match the color. Since my car is 10 years old, I expected that the color match would be difficult. Not only does the paint match well, but Steve did a great job of communicating the progress of the repair. Excellent service and communication. Thank you. More
by redmondson71
December 14, 2016
Great job Another great service visit with Klaben Ford dealership. As always service and customer service was above expectations. Keep up the good work and I wi Another great service visit with Klaben Ford dealership. As always service and customer service was above expectations. Keep up the good work and I will keep bringing my car back to you and your team More
by ANDREAMBIGGER6
Employees Worked With
December 14, 2016
Service as usual, FANTASTIC Quick, thorough, and the doughnut was great. Thanks. Regular advisor was off due ro knee surgery. Eric did a fine job. The service department was cl Quick, thorough, and the doughnut was great. Thanks. Regular advisor was off due ro knee surgery. Eric did a fine job. The service department was clean and spotless despite some inclement weather. More
by Teddymo
Employees Worked With
Eric Dyer
December 13, 2016
Terrible Service I was dropping of my Ford Mustang for a routine oil change. I had made an appointment and was there on time. I get out of the car and an employee asks I was dropping of my Ford Mustang for a routine oil change. I had made an appointment and was there on time. I get out of the car and an employee asks me my name. He looks me up and tells me that Kyle will be helping me out. He takes me to Kyle's desk and tells me Kyle will be right with me. I wait about 5 minutes and Kyle finally emerges with another customer and is helping him. So I wait longer. Meanwhile, there are other employees standing around at their desk doing nothing. None of them offer to help me. Kyle finishes with the customer and tells me he will be right back because he has to show the customer where the pick up line is. By now it had been 20 minutes since I have pulled in. Finally, I believe, Eric, comes over and checks me in. I think it took me longer to drop off my car than it did for them to complete the oil change. I will not be returning. More
by SuitUp106
Employees Worked With
Eric Dyer, Kyle Sott
December 12, 2016
standard service appointment Kim is terrific! She is friendly and knowledgeable! She goes above and beyond to make sure the customer is satisfied. We have worked with Kim in the Kim is terrific! She is friendly and knowledgeable! She goes above and beyond to make sure the customer is satisfied. We have worked with Kim in the past and she is always great. More
by Ann K
Employees Worked With
December 12, 2016
2nd Time's the Charm (apparently) Klaben came and got the car and took care of everything needed on the 2nd go-round. The first visit was a disappointment but I have to give credit wh Klaben came and got the car and took care of everything needed on the 2nd go-round. The first visit was a disappointment but I have to give credit where credit is due. This time, they did it right and treated us very well. I'd buy another car from them without reservation. More
by drbrown2851
Employees Worked With
Don't remember any namers except Bob who delivered the car.
December 12, 2016
Superior service They came to my house and picked my car up to take for service and left me with a loaner car. Its is hard to beat that kind of service.The service was They came to my house and picked my car up to take for service and left me with a loaner car. Its is hard to beat that kind of service.The service was all free! More
by Jerrocco
December 09, 2016
noise in the rear of the car checked under the hood filled fluids checked battery,before they checked the reason i brought the car in for the noise in the rear. completed the reas checked under the hood filled fluids checked battery,before they checked the reason i brought the car in for the noise in the rear. completed the reason we were there and we were on are way. with a car wash. More
by Juice
Employees Worked With
Eric Dyer, Nate Bryant
December 09, 2016
112k checkup! I love working with Kim Wolfram to keep my 2010 focus in tip top shape! She helps me understand things I don't and she helps with recommendations. Th I love working with Kim Wolfram to keep my 2010 focus in tip top shape! She helps me understand things I don't and she helps with recommendations. This is a great place that does great work!!! More
by KACHARNIGO
Employees Worked With
